Senior Account Manager

War Room
Vancouver, BC
$78K-$87K a year
Full-time

Who We Are

We are a highly specialized programmatic advertising agency. We focus 100% of our efforts on digital media buying. It's how we exceed conversion goals in nearly every campaign we run and why our clients include some of the biggest companies in North America.

We know that happy employees exceptional work and client satisfaction. That's why we've created an environment that is welcoming and inspiring for all team members.

We value your aspirations, and we'll regularly help you set goals to achieve those milestones.

We're open, honest, and firm believers of ideas coming first - not egos. We believe in clear lines of communication and a culture that champions creativity and growth, and we always celebrate accomplishments.

About the Role

War Room is looking for an experienced Senior Account Manager to join our growing team to manage our expanding client base.

You'll be leading team collaboration and acting as our client's strategic partner, delegating campaign management tasks and sharing data insights to help them make meaningful business decisions.

Please note that this is a hybrid role that requires 3 days a week in the office with the first 3 months of onboarding fully in the office.

We are located at 210 W Broadway, Vancouver.

What You'll Be Doing

Client Management

  • Building and maintaining strong client relationships, proactively addressing concerns, and ensuring an amazing overall client experience.
  • Providing timely and accurate campaign results to clients, sharing insights, and recommending opportunities for growth
  • Build strategies and plans to grow your key accounts / Account growth over time through revenue

Project Management

  • Manage the scoping of projects, timelines, schedules, and cost estimates
  • Keep meticulous documentation to manage and maintain client communications, ensuring that all stakeholders have the most up-to-date project assets
  • Monitor daily various key performance indicators to interpret data to gauge the success of client campaigns

Team Development and Collaboration

  • Provide mentorship to junior team members
  • Work closely with Campaign Managers, Optimization Managers, Technical Marketing, Project Managers and Data Analysts to provide strategic recommendations for improving performance in omnichannel-level accounts

Skills + Experience

  • 5+ years of experience working in account management
  • 3+ years experience working in an agency and understanding of the pace and the constantly changing priorities
  • Degree in advertising, marketing, business administration, and communications; OR equivalent professional work experience
  • Experience managing multiple accounts while dealing with multiple stakeholders
  • Experience in working with and presenting to senior client stakeholders
  • Strategic thinker who is solution-oriented with strong business acumen
  • Comfortable working with spreadsheets (budgeting)
  • Up to date on the latest industry trends

Bonus Points

Experience with project management tools and G Suite

We ask that if you feel like you don't check all the boxes but have the potential to learn what you don't know, you still apply! We believe that diverse teams are high-performing teams and we strive to employ individuals with a diversity of backgrounds, experiences, and perspectives.

Benefits & Perks

Hybrid work + Summer Hour Fridays

3 weeks of annual paid vacation with tenure increases

Additional paid holiday season break

Paid sick leave

Extended Health and Dental benefits + Wellness spending account

Professional development funding

Retirement savings matching

We appreciate your interest and application. Only those applicants under consideration will be contacted.

War Room is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth, and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.

The pay range for this role is :

78,000 - 87,000 CAD per year (Vancouver)

20 hours ago
Related jobs
EightSix Network
BC

Account Manager for Market Partners at HostGenius. ...

War Room
Vancouver, British Columbia

Work closely with Campaign Managers, Optimization Managers, Technical Marketing, Project Managers and Data Analysts to provide strategic recommendations for improving performance in omnichannel-level accounts. War Room is looking for an experienced Senior Account Manager to join our growing team to ...

DGA
Surrey, British Columbia

Our client is seeking an experienced Senior Commercial Account Manager to join their team! The ideal candidate must be bilingual French and licensed in Quebec. Collaboratively and regularly meets with Account Executive(s) and the team to stay abreast of client account status . Handles routine custom...

Workplace Options
Vancouver, British Columbia

What you will do: The primary role of the Senior Account Manager is to account manage a portfolio of clients, including business-to-business, third party and global clients. Working effectively with WPO account managers in Canada, US, Europe, and Asia as part of our Global Account management team ge...

BMO
Canada, Canada

Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Broader work or accountabilities may be assigned as nee...

DGA Careers
Coquitlam, British Columbia

Our client, a successful and renowned brokerage, is looking for a dynamic and friendly Senior Account Manager to join their well-established team in Burnaby and manage a successful book of fleets and garages. Maintain a diary of prospective and current clients of fleet accounts and garage policies. ...

MiraTerra
Vancouver, British Columbia

As a Senior Technical Account Manager, you will be the primary liaison between our clients and our internal teams, ensuring customer satisfaction while driving product adoption and revenue growth. Reporting to the VP of Sales and Business Development, the Senior Technical Account Manager will work w...

Wesco
Vancouver, British Columbia

As a Senior Strategic Account Manager, you will maintain client relationships with key target accounts that have a major strategic impact on the long-term success of the organization. Leads the development and execution of the strategic account plans at key, named accounts. Account focus will be on ...

Fintel Connect
Vancouver, British Columbia

We are looking for a Senior Account Manager to lead improvements in affiliate and client management, focusing on strategic initiatives that drive revenue for both clients and Fintel Connect. Lead inductions and career progression for Account Managers and Coordinators. ...

DGA Careers
Burnaby, British Columbia

Our client is seeking an experienced Senior Commercial Auto Account Manager to join their team! The ideal candidate must have General Insurance Level 2 License and at least 3 years of relevant insurance experience. ...