Personal Lines Manager - 9508

I am working with a unique brokerage in search of an experienced Manager to lead a Property and Casualty team. This role is fully remote but requires the incumbent to be in Ontario and hold a Registered Insurance Brokers of Ontario (RIBO) license.

The ideal candidate will have a strong background in either personal lines home and auto insurance, commercial insurance or both.

They must also possess the ability to lead and inspire a team while fostering a culture of continuous learning, collaboration, and innovation.

Key Responsibilities :

• Leadership : Provide effective leadership, guidance, and mentorship to a team of insurance brokers, ensuring they meet and exceed performance targets, adhere to industry standards, and provide exceptional customer service.
• Team Development : Foster a culture of professional growth, knowledge enhancement, and skill development among team members.

Support ongoing training and development initiatives.

• Client Relations : Maintain and develop strong relationships with clients, ensuring their insurance needs are met and that the brokerage delivers the highest level of customer service.
• Workflow Management : Oversee day-to-day operations, including onboarding, policy issuance, renewals, and claims processing, to ensure efficiency and accuracy.
• Personal Lines Expertise : Utilize your in-depth knowledge of personal lines home and auto insurance to guide the team in servicing their clients to the best of their abilities.
• Commercial Insurance (Preferred) : While not mandatory, experience in commercial insurance is a plus, as it can provide valuable insights and support for clients with diverse needs.
• Adaptability : Be open to learning and adapting to new technologies, processes, and industry changes to keep the brokerage efficient.
• Collaboration : Foster a collaborative environment where team members feel comfortable sharing ideas, feedback, and solutions to improve the brokerage's operations and service quality.

Qualifications :

• Registered Insurance Brokers of Ontario (RIBO) License is mandatory.
• Proven experience in managing a team of insurance professionals.
• Strong background in personal lines home and auto insurance.
• Knowledge of commercial insurance (preferred).
• Familiarity with EPIC insurance management software (preferred).
• Excellent interpersonal and communication skills.
• Open-minded, approachable, and receptive to new ideas.
• Ability to work remotely and independently while maintaining team cohesion.

If you are a dynamic and experienced insurance professional with the ability to lead and inspire a team in a fully remote work environment, we encourage you to apply for this Manager position.

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms.

With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope.

Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.