Job Description
The Business Development Manager is responsible for driving Growth and Retention of our existing clients.
Growth is measured by both revenue and gross profit improvement. Growth is achieved through the closure of product voids, the execution of marketing programs and the expansion of services offered.
Job Responsibilities
- Develop client Growth Plans to drive business results while upgrading client refreshments program and / or selling in new products and providing updates on progress v plan.
- Build client rapport by answering questions regarding products, services, or pricing to enhance client satisfaction.
- Execute regularly scheduled client visitations and semi-annual business reviews with clients to better understand their needs and how to serve them better.
- Pursue and secure contract renewals
- Document client visits with respect to opportunities, risks, and actions plans utilizing assigned tools (i.e. Salesforce.com).
- Improve client retention by collaborating with key stakeholders in the Market Center and resolving issues in a prompt and professional manner.
- Provide input into client pricing and investments that will drive territory revenue and gross profit.
- Sell existing clients expanded product / program offerings, program upgrades, and ensure distribution on targeted items resulting in territory revenue plan achievement.
- Provide local support of client rebids, and developing and executing plans to mitigate risk of client loss.
- Ensure client contract compliance and successful execution of pricing changes.
- Identify potential new clients for Aramark within the assigned territory, and provide qualified leads to Account Executives.
- Perform other related duties as assigned including participation in Market Center meetings, communication and events.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers.
In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
- Bachelor’s Degree preferred in Sales, Business Administration / Management, Marketing and / or other business development related fields.
- 3-5 years of professional experience in sales and / or sales management.
- Negotiation, communication, organization, sales leadership, financial acumen and computer skills are critical to the success of this role.
- The ability to work efficiently and independently are important as well with 60%+ of time being spent in the field.
- Working knowledge of Salesforce.com a plus.
- Must excel at presenting ideas and concepts to large groups at various levels internally and externally.
- Sales and account management experience in a position requiring heavy public contact.
- The ability to manage complex customers and selling situations.
- Excellent verbal, written and interpersonal communication skills.
- Ability to work independently.
- Must have a valid driver’s license.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.
We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Learn more about working here at http : / / www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .