Your newpany
Based in Montreal, the Inside Sales Technical Representative provides a high level of National and Regional Support in the sales of product lines to both internal and external customers.
Ensures systematic and conscientious customer service with a focus on the entirety of the Sales Cycle. Main conduit between Customers and Outside Technical Sales as well as other departmental functions including sales coordinator, logistics, production centers, service, accounting and product management.
Consistently follows processes to successfully achieve set Process Indicator Targets.
Your new role
- Fielding of all customer inquiries received, with a focus on Sales to further develop Customers requests
- Advising the customer on the proper application of Endress+Hauser products
- Preparation of quotations in a timely manner
- Follow up of quotations, with a focus on closing of Order
- Review of customer Purchase Orders prior to Order Processing
- Preparation of dimensional and wiring drawings as required by the customer
- Preparation and submission to the customer any other materials requested
- Gathering input from Supporting Functions / Network ie : Product Management, Application Support, Outside Sales or Service, to fully satisfy the customers’ needs
- Integration of Campaigns or Sales Initiatives into Sales Workflow and Customer Quote offerings
- Responsible for meeting Process Indicator (PI’s) expectations for Sales Cycle activities (Quote Follow Up, Initiatives, managing reporting tools for PI’s)
What you'll need to succeed
Post-secondary technical education preferably in instrumentation, process control, automation, or engineering
2-3 year of Inside Sales experience in the Instrumentation field or a similar role is desired
Excellentmunication skills to work well with diverse individuals, groups and with internal & external customers
Demonstrates a positive attitude to change
Supports teamwork and team spirit
Ensures that the customer perspective is a driving force behind business decisions and activities
Identifies with tasks and is self-motivated
Ability to work well under pressure and within tight deadlines
What you'll get in return
Unique family culture
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