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Business Analyst (D365)

Resonaite
Toronto, Ontario, Canada
Full-time

Our client in the professional services sector is seeking a contract based Senior Business analyst with expertise in D365 F&O, SCM, and e-Commerce integrations.

Location : Remote

Duration : 4 months

Responsibilities :

  • Requirement Gathering and Documentation : Engage with stakeholders to gather and document business requirements, ensuring alignment with project goals and objectives.
  • Business Process Design : Collaborate with business users to discuss and design business processes within the D365 application.
  • Functional Design Documentation : Prepare comprehensive functional design documents and communicate effectively with the technical team for implementation.
  • Functional Testing and User Support : Conduct functional testing, support users during User Acceptance Testing (UAT), and provide assistance throughout the testing phase.
  • D365 Application Support : Provide managed services support for the D365 application, addressing incidents, implementing new changes / enhancements, and ensuring smooth integration with other systems such as eCommerce platforms.

Requirements :

  • 5+ years experience D365 Finance & Operations (F&O), especially in Supply Chain Management (SCM) and Warehouse Management modules.
  • Proven track record in integration projects, specifically with eCommerce systems.
  • Excellent skills in requirement gathering, documentation, and business process design.
  • Ability to prepare detailed functional design documents and collaborate with technical teams for execution.
  • Experience in conducting functional testing and supporting users through User Acceptance Testing (UAT).
  • Demonstrated experience in D365 application support, including incident management and implementation of enhancements.
  • 21 hours ago
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