Adecco is currently seeking an HR Analyst for a Temporary role based in Calgary, AB. The successful candidate will provide exceptional customer service support, manage HR inquiries, and contribute to knowledge management strategies.
Our ideal candidate will handle sensitive information with professionalism and confidentiality. They must be adaptable, capable of managing multiple priorities, and possess strong organizational, customer service, and analytical skills to meet deadlines.
This role is perfect for those who thrive in a fast-paced, collaborative, and dynamic environment.
Location : Calgary, AB
Shifts : Monday-Friday 8 : 00am-5 : 00pm
Job type : Temporary Full-time
Here’s why you should apply :
Hires fast, pays weekly.
Vacation pay paid out on each weekly pay cheque.
Medical and dental benefits once qualified.
Free training programs
New and quicker onboarding process
Responsibilities :
Provide top-notch customer service support to employees and leaders via phone, email, and ServiceNow.
Manage team cases, ensuring SLAs and KPI targets are met.
Contribute to HR portal and knowledge management strategies using ServiceNow.
Maintain knowledge of organizational policies and procedures.
Assist in creating HR materials such as process documentation and FAQs.
Build and maintain positive relationships within the HR team and across the organization.
Requirements :
Must be legally eligible to work and reside in Canada.
Minimum of 2 years HR experience.
Post-secondary Degree / Diploma in HR preferred.
Strong customer service skills.
Experience in HR shared services model and ServiceNow preferred.
Excellent organizational and multitasking abilities.
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