RQ07983 - Business Analyst Senior

Responsibilities :

• SystemAnalysis & Design : Perform system analysis designtesting and implementation of applications ensuring alignment withstrategy andstandards.
• AgileBusiness Analysis : Define and manage user storiesparticipate in sprint planning backlog refinement and ensure thatbusiness needs are reflected in technicalsolutions.
• UserResearch & Personas : Conduct user research anddevelop personas to understand user needs and create journey mapsto improve service delivery and customerexperience.
• RequirementsGathering : Analyze user requirements and coordinate withstakeholders to generate prototypes for user consultation.

Translate business needs into detailed functional specificationsand userstories.

• IncidentManagement : Collaborate with technical teams to manageincidents triage issues and ensure prompt resolution while keepingstakeholders informed ofprogress.
• StakeholderConsultation : Consult with clients onchanges / modifications recommend system enhancements and assist inthe development of trainingplans.
• Documentation& Reporting : Prepare system documentation usermanuals and other relevant materials to support systemimplementation andmaintenance.
• ProjectPlanning & Coordination : Assist in planningapplication development activities providing direction and supportto ensure that deliverables meet business and technicalstandards.

GeneralSkills :

• TechnicalKnowledge &Expertise :
• Strongbackground in systems analysis requirements definition prototypingand feasibilitystudies.
• Knowledgeof SDLC methodologies COTS tools and webbasedtechnologies.
• Experiencewith systems integration and datamining / reportingbasedtools.
• Analytical& ProblemSolvingSkills :
• Abilityto gather and analyze complex business problems assess options andrecommend optimalsolutions.
• Experiencein evaluating system designs and their impact on servicedelivery.
• Leadership&Collaboration :
• Abilityto collaborate with crossfunctional teams providing direction toensure that business needs are met within agile developmentframeworks.
• Provideleadership in guiding stakeholders and junior team members intranslating business requirements into actionabletasks.
• Communication& InterpersonalSkills :
• Excellentcommunication skills for liaising with stakeholders gatheringrequirements and explaining technical details to nontechnicalusers.
• Abilityto prepare comprehensive documentation business cases and trainingmaterials.

Requirements

Experienceand Skill SetRequirements :

MustHaves :

• AgileExperience : Proven experience in working within agileframeworks with the ability to write and refine user storiesconduct sprint reviews and manage productbacklogs.
• UserCenteredDesign : Experience conducting user research developingpersonas and creating journey maps to improve system usability anduserexperience.
• SystemAnalysis Expertise : Strong understanding of systemanalysis and design including experience working with webbasedtechnologies databases and COTS applications like Cram.
• IncidentManagement Knowledge : Experience in working closely withtechnical teams to handle incident management and issue triagingensuring timelyresolution.

Skill SetRequirements :

RequirementsGathering andAnalysis :

• Experiencein gathering analyzing and documenting userrequirements.
• Expertisein defining user stories prototyping and translating business needsinto functionalspecifications.
• Abilityto conduct user research develop personas and create journey mapsfor enhanced userexperience.

Leadership andProblemSolving :

• Provenleadership in managing agile teams providing direction on technicaland businesssolutions.
• Abilityto collaborate on problemsolving during incidents triaging issuesand ensuring swiftresolution.
• Expertisein balancing competing priorities and resolving complex problems insystem design andfunctionality.

CommunicationSkills :

• Excellentverbal and written communication skills to liaise with clientsclarify business requirements and explain technicalsolutions.
• Experiencepreparing business cases system documentation and user manuals fordiverseaudiences.

Experience and Skill Set Requirements : Must Haves : AgileExperience : Proven experience in working within agile frameworks,with the ability to write and refine user stories, conduct sprintreviews, and manage product backlogs.

User-Centered Design : Experience conducting user research, developing personas, andcreating journey maps to improve system usability and userexperience.

System Analysis Expertise : Strong understanding ofsystem analysis and design, including experience working withweb-based technologies, databases, and COTS applications like Cram.

Incident Management Knowledge : Experience in working closelywith technical teams to handle incident management and issuetriaging, ensuring timely resolution.

Skill Set Requirements : Requirements Gathering and Analysis : Experience in gathering,analyzing, and documenting user requirements.

Expertise in defininguser stories, prototyping, and translating business needs intofunctional specifications. Ability to conduct user research,develop personas, and create journey maps for enhanced userexperience.

Leadership and Problem-Solving : Proven leadership inmanaging agile teams, providing direction on technical and businesssolutions.

Ability to collaborate on problem-solving duringincidents, triaging issues, and ensuring swift resolution.Expertise in balancing competing priorities and resolving complexproblems in system design and functionality.

Communication Skills : Excellent verbal and written communication skills to liaise withclients, clarify business requirements, and explain technicalsolutions.

Experience preparing business cases, systemdocumentation, and user manuals for diverseaudiences.