Job Summary
The Senior Coordinator has a strong customer-centric ethic and is passionate about first impressions. Reporting to the Senior Manager, Sales Support, the Senior Coordinator will collaborate with internal and external stakeholders for the creation of new Pharma Distribution accounts in Quebec.
The Senior Coordinator will assist with process optimization, implementation, and enhanced tracking to ensure a consistent and positive customer onboarding experience.
Specific Responsibilities
- Coordinate and manage account openings, updates, and new store onboarding processes for assigned McKesson retail customer accounts in the region of Quebec.
- Collaborate with key stakeholders across departments to facilitate new account openings and smooth customer onboarding.
- Work collaboratively across departments to swiftly identify, investigate, and resolve account coding issues for both new and existing accounts.
- Oversee the creation, maintenance and governance of customer coding templates, ensuring the accuracy and integrity of information.
- Manage and update data in our systems.
- Identify opportunities and collaborate on initiatives that improve and increase efficiency.
- Develop and update workflows and maintaining all related documents.
- Offer support and coverage for teammates as needed.
- Support activities and processes that enable and drive the retail and institutional sales team to develop the business and onboard new customers efficiently.
- Comply with all company policies, best practices, and programs.
Minimum Qualifications
- 3+ years of experience in a related domain such as Healthcare, Pharma, Sales, and / or Supply Chain.
- Billingualism written and verbal (French and English).
Key Competencies
- Superior communication skills.
- Skilled in utilizing Microsoft Office applications.
- Excellent organization, planning and time management skills.
- Work in a collaborative team environment and cultivate cross-functional relationships.
- Ability to manage priorities in a fast-paced setting while focusing on key deliverables.
- Demonstrates professionalism, confidentiality and uses sound judgment.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.
The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.
In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
For more information regarding benefits at McKesson, please
Our Base Pay Range for this position
$56,300 - $93,800