Job description :
Under the direction of the Manager / Network Architect, this position is responsible for administrate Apple MacOS. The ideal candidate should be able to configure, maintain and monitor all MacOs environment, help for the IT support and advice for the design and policy.
Responsibilities :
- Assist with new project rollouts that evolve our macOS and iOS client platform management infrastructure.
- Support the macOS client deployment workflows built with Apple Business Manager and MS Intune for new and re-deployed devices.
- Provide level 2 technical support for our staff via the ticketing system and real time messaging, and in person office support may be required when needed.
- Maintain support documentation, writing internal knowledge base articles as required.
- Participate to different projects related to MacOS (Authentication EntraID, Enforcement security, User admin right).
Qualifications :
- 7-10 years’ relevant work experience
- Strong knowledge of macOS and with Apple technology (5+ years min)
- knowledge of macOS integration in MS environment (entraID, Intune and M365)
- Proven ability to translate technical issues into understandable language for end-users
- Able to write clear documentation for internal and client use
- Collaboration and Teamwork : Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
- Problem Solving : Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
- Resilience, Tolerance for Change / Ambiguity : Can effectively cope with change, finding ways to advance work and projects.
- French speaking is nice to have
Senior MacOS Administrator Part Time
Participate to different projects related to MacOS (Authentication EntraID, Enforcement security, User admin right). Under the direction of the Manager/ Network Architect, this position is responsible for administrate Apple MacOS. The ideal candidate should be able to configure, maintain and monitor...
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