- Work Term : Permanent
- Work Language : English
- Hours : 37.5 hours per week
- Education : Secondary (high) school graduation certificate
- Experience : 1 year to less than 2 years
Work setting
- Dental practice
- Community dental clinic
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Record and relay information
- Schedule and confirm appointments
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
- Invoice patients for dental services
Computer and technology knowledge
- Electronic medical records
- MS Office
- Electronic mail
- MS Excel
- MS Outlook
- MS Word
- MS Windows
Technical terminology
Dental
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
Screening questions
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Financial benefits
Life insurance
Other benefits
- Team building opportunities
- Parking available
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