Senior Business Analyst (Contract)

Is this role right for you?

In this role you will :

• Supports project execution of the global roll out of Workforce Time & Attendance system and business transformation agenda by gathering, and documenting business requirements, addressing defects and enhancements, executing User Acceptance Testing (UAT), collaborating with HR Technical team, support hyper care and sharing knowledge from Subject Matter of Experts (SMEs).
• Business Requirements Management including :
• Facilitate requirements gathering and process design sessions with multiple and diverse stakeholders to extract business requirements and turn them into use cases, user stories, etc.

to meet development and business needs.

• Identify areas of expertise that may be missing to further refine the requirements.
• Model and document business and user requirements in user stories, workflows, processes, and business rules.
• Interacts with system and product owners to validate requirements and their implementation.
• Bridge the gap between the business requirements and the technical requirements by ensuring common understanding and IT / Business alignment of both functional (business needs) and non-functional requirements (reporting, performance, interfaces, and constraints).
• Day to Day management of WorkForce Time & Attendance system used by employees with the aim of maximizing a sustained benefit from strategic initiatives.

As part of the team, you will :

• Create, maintain a detailed prioritized product backlog.
• Engage with Agile teams writing and clarifying user stories, participating in delivery planning and review, backlog grooming and prioritization.
• Assisting with user acceptance testing and testing documentation including preparing a requirements traceability matrix, writing test cases, test execution and becoming an integral part of the testing life cycle by solving defects and mapping them back to the requirements / scope.
• Independently resolve complex, multi-faceted problems to meet the business needs, by applying their HR and technological knowledge to the design of methodologies, models, and / or systems solutions.

This includes conducting research and analysis, accurately and clearly defining user requirements and processes, participating in the reengineering of the HR business process work flows and liaising with the users.

• Serving as a representative of the business and advocate for the business stakeholders to ensure they have a clear understanding of the Business Requirements Document before signing off to limit the impact of multiple change requests after system implementation.
• Collaborates with Global HR Technology to monitor, assess, test, and troubleshoot any errors and recommends enhancements and process improvements to ensure optimal performance.
• Evaluates and analyzes existing HR policies, procedures and current processes to identify system enhancements / improvement opportunities and implement solutions to address them.
• Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have :

• College Diploma or University Degree in a technical field such as Engineering or Computer Science and pride your self on critical thinking, problem solving and analytical skills.
• Professional qualifications : IIBA Certified Business Analysis Professional (CBAP)
• Previous (2-5 years) experience as a business system analyst, product owner, project management, business transformation, and continuous process improvement
• Knowledge of WorkForce Time & Attendance, Success Factors, and SAP is preferred
• Detail Oriented. You notice all the little details for every document / requirement / conversation that comes across to you.
• Advanced knowledge of Excel and proficient knowledge of Power Point, and Word
• Attentive to details and deadlines; ability to manage multiple competing priorities
• Deep understanding and knowledge of Bank policies and procedures
• Strong understanding of HR policies and processes
• Excellent interpersonal, written and verbal communication skills
• Fluent in Spanish is considered an asset

What's in it for you?

The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers

A rewarding career path with diverse opportunities for professional development

Internal training to support your growth and enhance your skills

An inclusive working environment that encourages creativity, curiosity, and celebrates success!

Work in an Ecosystem; a bright, modern space where you’ll have access to group seating, offices, collaboration spaces, a cafeteria with different options daily, a bistro, and more

Hybrid Work Environment