Our valued customer is seeking a Senior MS Dynamics Architect to assess, design and make improvements to the organization's CRM
An initial 4-month contract, with possible extension. % remote.
Responsibilities :
- Assess our existing CRM build and make recommendations for improvements
- Provide strategic advise on CRM changes and help team with best practices
- Develop plans and vision of future state
- Work with business areas on CRM change requests and general support
- Review and update CRM documentation
- Assess Customer Portal development and make recommendations for improvement
- Review security and process for external users to access Customer Portal (future, not in place currently)
- Work with team on other automation opportunities (using M platform)
- Assess work effort for integration opportunities (i.e. Hubspot to CRM)
- Help to train and orient new staff on CRM and Customer Portal
Must Have Skills :
- 5+ years experience in Microsoft Dynamics Architecture
- Must hold a valid Government of Canada Reliability clearance
Microsoft Dynamics CRM Consultant with experience in Power Platform development to assist in the implementation of Microsoft Dynamics CRM, Customer Service Module and provide support and enhancement on an ongoing basis.
Communicate assignment status in a timely and clear fashion to the appropriate member of the Senior Management of the IT Department and other management, staff and other contractors or consultants involved in related IT assignments, as appropriate to the specific assignment. Gather functional and no...
Jr. Bilingual (French/English) Service Representative to support commercial deposits and payments for a large banking client - 67451
Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience. Deposit and Payments operations includes (but are not...
Senior SAP HCM Consultant to configure SAP on ECC HR - OM, PA, Payroll - 21135
Lower Mainland candidates preferred, open to remote candidate that can commit to PST working hours. This resource will be part of the sustainment & operations team and will provide support for SAP HR which deals with organizational management, personnel administration and payroll. Candidate should b...
Senior DevOps Consultant with Azure and release coordination experience to build and maintain k8s environments for multiple projects
Senior DevOps Consultant with Azure and release coordination experience to build and maintain k8s environments for multiple projects . Implementing advanced monitoring for platforms and applications (Splunk cloud, Splunk Observability, etc. Experience designing and maintaining. Experience building a...
Senior Business Analyst with PeopleSoft FSCM 9.2, especially Grants, Contracts and Project costing experience to work on a system migration
Strong background in data conversion and mapping from third-party systems to PeopleSoft. Grants, Contracts and Project costing) experience to work on a system migration. Senior Business Analyst with PeopleSoft FSCM 9. Grants, Contracts and Project costing . ...
Sr. Salesforce Solution Architect with experience using Service Cloud and Experience Cloud to support a large Salesforce Implementation.
Work with the Business Analysts, Enterprise Strategists, Development and QA Teams, and Business Team to address any problems that might arise during design or implementation. Assist in the development and implementation of solutions to meet the strategic objectives and goals of the organization. Pro...
Senior Business Analyst to conduct workshops and to create/document business processes for our transportation client
Senior Business Analyst to conduct workshops and to create/document business processes. Lead workshops to gather and document business requirements. Collaborate with stakeholders to define project objectives and deliverables. Duration - 6 months with extension to 12 months. ...
Sr Data Architect to develop and implement data governance policies and frameworks to ensure data quality, security, and compliance for B2B applications (ServiceNow, NetCracker, Salesforce, Amdocs, BMC Remedy) for our large telecom client -19185
Sr Data Architect to develop and implement data governance policies and frameworks to ensure data quality, security, and compliance for B2B applications (ServiceNow, NetCracker, Salesforce, Amdocs, BMC Remedy) for our large telecom client -. You will collaborate with various business entities to und...
Director of Digital CRM Platforms will lead the delivery and evolution for the platforms team members use to market, onboard, and originate products. - DIREC005339
Director of Digital CRM Platforms will lead the delivery and evolution for the platforms team members use to market, onboard, and originate products. Works closely with other platform and architecture teams to assess suitable technology architecture, influencing definition and design. Leads the tech...
Sr. Security Architect to support the build of a new Data Centre from a security perspective and migration within the Financial Industry
The project aspect involves designing and building a new data center (DC) from a security perspective and migrating services from a legacy DC to the new facility. Security Architect to support the build of a new Data Centre from a security perspective and migration within the Financial Industry. On ...