Requisition ID : 202289
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and services, and be a proactive promoter of iTRADE's client-focused culture by providing exceptional customer service.
This is a part-time (18.75 hours) position.
Is this the right role for you? In this role you will :
- Assist with client inquiries while delivering memorable service
- Use discretion and problem solving to own the client experience
- Provide personalized solutions by recognizing value add solutions
- Facilitate a culture of passion, accountability, and collaboration by being an active member of your team
Do you have the requirements to succeed in this role? We'd love to work with you if you have :
- Fluency in both English and French
- A broad knowledge of investment products and procedures relating to securities settlement
- The ability to work in a fast-paced environment with volumes dictated by market trends, client demands, and seasonal peaks
- Strong written and verbal communication skills
- The ability to utilize time-management and prioritization skills
- A positive attitude and excitement regarding learning new tasks and skills in order to keep up with changing environments / duties
While not essential, it would be an asset if you have :
- Completed the Canadian Securities (CSC) and Conduct and Practices Handbook (CPH)
- Completed a post-secondary education in Commerce / Business, or Financial Planning
- Prior work experience in a brokerage or
Bilingual (English/French) Remote Customer Service for Roadside Assistance Company
Perfect for fully-fluent bilingual speakers who can deliver premier customer service in French and English – all while working from the safety of your own home!. Bilingual French-speakers are needed to provide Customer Service Support for a Roadside Assistance company. The Arise® Platform ...
Senior Customer Service Representative (English Only)
Strong customer service skills with a passion for service and ownership of every customer interaction;. English and French courses available as needed. As a Customer Order Coordinator, your day starts making yourself available for incoming calls. We are entrepreneurial and innovators at heart who lo...
Agent Service à La Clientèle / Customer Service Representative
Reporting to the Quality Manager, this position involves managing customer service. The successful candidate will showcase communication and organizational skills to ensure outstanding customer service. Regularly monitor order status to ensure customer satisfaction. Work closely with the customer se...
Customer Service Representative (English Only)
Strong customer service skills with a passion for service and ownership of every customer interaction;. English and French courses available as needed. As a Customer Order Coordinator, your day starts making yourself available for incoming calls. We are entrepreneurial and innovators at heart who lo...
Customer Service Representative II (Long Term Contract)
We are currently recruiting for a Customer Service Representative position. Bilingualism is required – English and French*****. Web support (Self-service portal for customer and sales team). The ideal candidate has a minimum of three years’ experience in Customer Service. ...
Bilingual Customer Service Representative
French, English, both oral and written) as you will answer calls from English and French speaking clients across Canada and worldwide. Our supportive leaders are looking for talented customer service individuals that will:. Shifts vary from 8AM to 8PM and require availability between these hours. Cl...
Agent.e, service à la clientèle - Bilingue Anglophone / Customer Service Agent - Bilingual English speaking
The customer service agent's main responsibilities are to be the first point of telephone contact with the company's customers, and to perform a variety of related administrative and technical tasks. Our mission is to offer credit solutions tailored to our customers' needs, placing them at the heart...
Customer Service Representative
As a Customer Service Representative, you will be responsible for managing customer orders and providing them with the best possible service!. Customer Service Representative. Customer Service Representative opportunity in the Montreal area. Any additional tasks related to Customer Service. ...
Customer Service Representative
Coordinate and transmit information between customer requests and the regular operational process. Ensure the role of intermediary between operations, customers and carriers. Manage, plan and follow up on customer returns and inbound and outbound transfers. Have interpersonal skills and be an excell...
Customer Service Representative
Experience in customer service. Permanent position 20 hours per week over 2 days. The position is to greet customers at the entrance. Greet customers at the reception;. ...