Role : Customer Service Representative
Status : Permanent
Location : Montreal, QC (Hybrid)
Customer Service Representative opportunity in the Montreal area.
As a Customer Service Representative, you will be responsible for managing customer orders and providing them with the best possible service!
Responsabilies :
- Respond to customer calls and take orders
- Provide customers all the necessary information concerning orders and deliveries
- Advise customers on products
- Handle complaints from customers with a professional and respectful attitude
- Inspect and clean the frames
- Any additional tasks related to Customer Service
Qualifications :
- 1+ year of experience in over the phone customer service
- High School Diploma
- Good communication skills
- Bilingual : English and French, oral and written
- Knowledge of the field of optics and eyewear, an asset
Rôle : Représentant (e) du service clientèle
Statut : Permanent
Lieu de travail : Montréal, QC (Hybride)
Opportunité pour un (e) représentant (e) du service à la clientèle dans la région de Montréal.
En tant que représentant (e) du service à la clientèle, vous serez responsable de gérer les commandes des clients et de leur fournir le meilleur service possible!
Responsabilités :
- Répondre aux appels des clients et prendre les commandes
- Fournir aux clients toutes les informations nécessaires concernant les commandes et les livraisons
- Conseiller les clients sur les produits
- Traiter les réclamations des clients avec une attitude professionnelle et respectueuse
- Inspecter et nettoyer les cadres
- Toute autre tâche liée au service à la clientèle
Qualifications :
- 1+ année d’expérience en service à la clientèle par téléphone
- Diplôme d’études secondaires
- Bonnes compétences en communication
- Bilingue : anglais et français, à l’oral et à l’écrit
- Connaissance du domaine de l’optique et de la lunetterie, un atout
Customer Service Representative Agent Work From Home - Remote Online Panelists
No customer service representative agent experience needed. Customer Service Representative Agent Work From Home - Remote Online Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible par...
Sales and Customer Service Representative
You are passionate about Sales and customer service?. Answer customers’ requests about our products and services. Experience in sales and customer service. ...
Customer Service Representative Senior
Offer services and support on behalf of other Corporate Security teams outside of regular business hours. Offer a valued service to our clients. Post secondary diploma in emergency management, security services or telecommunications. ...
Customer Service Representative
Customer Service Representatives . Assist customers through all phases of their booking, flight check-in and aircraft boarding and deplaning processes in accordance with our Customer Service policies, company procedures and safety and regulatory processes. Provide outstanding customer service to our...
*Bilingual Customer Service Representative
Bilingual Customer Service Representative. If you are passionate about delivering outstanding customer service and thrive on solving challenges, this role is for you! With the potential for long-term growth, this position offers a chance to make a real impact and develop your career. Process telepho...
Customer Service Representative - Fastfrate Group (Montreal)
The Customer Service Representative, under the supervision of the Customer Service Supervisor, performs a variety of tasks to meet customer needs by ensuring the customers have required information regarding their shipment. Customer Service Representative. Enhance customer relationships by providing...
Agent Service à La Clientèle / Customer Service Representative
Reporting to the Quality Manager, this position involves managing customer service. The successful candidate will showcase communication and organizational skills to ensure outstanding customer service. Work closely with the customer service team to achieve common goals. Minimum 1 year experience in...
Customer Service Representative II (Long Term Contract)
We are currently recruiting for a Customer Service Representative position. Web support (Self-service portal for customer and sales team). The ideal candidate has a minimum of three years’ experience in Customer Service. Minimum 3-5 years’ experience in Customer Service. ...
BYOD Work@Home Customer Service Representative
You’ll field customer billing inquiries, identify the unique needs of each customer, address concerns, take payments and exercise emotional intelligence to improve the overall customer experience!So, what does a day in life of a Customer Care Representative look like?• Communicate with customers thr...
Bilingual Senior Customer Service Representative
Notre client, un leader dans l'industrie des télécommunications, est à la recherche d’un Représentant du Service à la Clientèle bilingue (français/anglais) basé à Montréal. Ce poste est idéal pour un professionnel organisé, minutieux et doté d'excellentes compétences en service à la clientèle, capab...