Business Readiness & Change Assurance Manager

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values Care, Commitment, Community, and Confidence.

We are looking for a Change Analyst to support the IT department at Aviva.

The selected candidate will support the delivery of Aviva Canada’s Change Portfolio as it relates to technology including transitioning projects and programs to BAU and ensuring appropriate risk & control is in place.

Come join our team!

What you’ll do :

Provide leadership, input and expertise to support technical delivery programs and projects ensure business, technology and operational readiness for key projects across Aviva Canada before, during and after deployments and changes, this includes forming & supporting :

Technology change management plans

Robust communications strategy

Learning and development strategies

Identification and updating processes & procedures

Providing support to establish and monitor key performance indicators and ensure these underpin critical decision-making, applying the standard models, tools and processes as it relates to supporting IT change initiatives

Proactive issues management around people, process and technology impacts of IT change across the IT department and where applicable the business

Delivery of integrated plan to support safe delivery of change including coordination activities as required working alongside project team members

Act as an Aviva Change Framework champion, and provide assurance over the IT change portfolio that the framework is being adhered to

Reporting support : producing analysis around the IT Change Portfolio to provide assurance on the change activity

Proactive Risk management; assistance with Risk workshops & facilitation of other workshops as appropriate; Identify, own and manage the specific key risks and / or IT controls

Report and escalate the status of the relevant risks, controls and standards as appropriate

Support the AVP, Strategic Initiatives with other ad hoc work as needed (inc. defining the change strategy and reporting)

What you’ll bring :

Experience of large-scale organizational change, considering customer, market and internal factors (within technology or IT a bonus)

Proven problem-solving skills

Excellent written and presentation communication skills

Good awareness of risk, control & governance requirements and ideally have worked in a highly regulated environment

Comfortable in a complex / ambiguous environment, working at pace and at times to tight deadlines

Ability to build strong relationships with both peers and senior partners

Ability to manage both complexity and volume of demand

Understanding of the Canada business areas and marketplace

Understanding of the risks faced by technology and the controls in place to manage and mitigate these risks

Resilient to challenge at the most senior level whilst building and maintaining relationships

Appropriate professional and Higher Education qualifications

What you’ll get :

Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

Outstanding Career Development opportunities.

We’ll support your professional development education.

Competitive vacation package with the option to purchase 5 extra days off per year

Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion

Corporate wellness programs to support our employees’ physical and mental health

Hybrid flexible work model

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged.

This process applies throughout your career with Aviva Canada