Job Details
Description
Position title : Inside Sales Account Manager
Location : Richmond, B.C.
Reports to : Inside Sales Team Lead
Job Responsibilities / Accountabilities :
- Maintain existing customer account base order management, pricing, credit, service issues, and quality.
- Account development order history, product knowledge, SLA’s, inventory, sales performance, cost to serve, inbound lead qualification
- Competitive landscape market trends including pricing, products, delivery schedules, service platforms, etc.
Key Skill Sets :
- Understanding of customer requirements
- Strong independent initiative
- Time management
- Team collaboration
- Systems knowledge
Professional Experience / Qualifications :
- Bachelor’s Degree or minimum 3+ years of experience in an inside or outside sales environment
- Proficient in Microsoft Office (Excel, Word, and PowerPoint)
- Ability to leverage technology, where appropriate
- Excellent communication and interpersonal skills
- Demonstrated problem solving skills
Preferred Qualifications / Professional Experience :
- Experience working in a CRM such as salesforce.com
- Sales experience
- Prior Export Experience
- Bilingual (English, French and Spanish) capabilities a plus
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