Bilingual FRENCH MMS Documentation Clerk / Oakville Mortgage Services

Join a dynamic and fast-paced team within the mortgage services industry where your skills and dedication will make a real impact.

We are seeking a Bilingual MMS Documentation Clerk to help streamline our document processing, ensuring smooth and efficient communications between our clients and law firms.

This entry-level position is crucial to the success of our business and offers significant opportunities for growth.

Job Title : Bilingual MMS Documentation Clerk / Oakville Mortgage Services

Location : Oakville, ON (Ford Dr and Sheridan Garden Dr intersection)

Work Arrangement : Hybrid 3 days in-office, 2 days from home

Shift : 8 : 30 AM - 5 : 00 PM (EST)

Start Date : ASAP

Salary : $38K, with 5% annual bonus

Vacation : 3 weeks vacation, 10 personal days, 2 volunteer days

Languages : Fluent in French and English (read, write, speak)

To apply, please click the link below or send your updated resume to [email protected] with the subject line "Bilingual MMS Documentation Clerk / Mortgages Mississauga."

Advantages

• Hybrid Schedule : Enjoy a balanced work-life dynamic with a hybrid work model 3 days in-office, 2 days from home.
• Career Growth : Opportunities for professional growth within the mortgage and financial services industry.
• Comprehensive Training : Receive hands-on training, shadowing experienced professionals to ensure you're fully prepared for the role.
• Supportive Team : Join a friendly and collaborative team in a leading mortgage company.
• Benefits : Access to company benefits for long-term contract employees.
• Onsite Perks : Free parking, full-service cafeteria, and a gym onsite for staff use.
• Scenic Environment : Work in a beautiful office surrounded by forest scenery.

Responsibilities

• Document Processing : Create and finalize mortgage instruction packages for solicitors by gathering and inputting client data from financial institutions, then submitting the finalized documents to law firms.
• Team Support : Provide assistance to team members with questions and clarifications related to the role, ensuring a collaborative work environment.
• Inbox Monitoring : Manage internal and external email inboxes to respond to clarification requests and handle incoming communications from clients.
• Outbound Calls : Make outbound calls, primarily in Ontario and Quebec, using scripts. French fluency is essential for communicating with clients.
• Process Improvement : Actively contribute to problem-solving and identifying potential improvements to processes.

Qualifications

• Languages : Fluency in both English and French (reading, writing, speaking) is required.
• Multitasking & Time Management : Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Attention to Detail : Strong focus on accuracy and details when handling documents and client data.
• Technology Proficiency : Experience with Microsoft Outlook, Microsoft Office Suite, and internal systems.
• Team Collaboration : Comfortable working in a team-oriented environment, supporting colleagues and sharing knowledge.
• Education / Experience : Open to individuals with prior experience in an office or small business setting.
• Previous experience in document processing, client communication, or mortgage services is an asset.

Summary

This is a fantastic opportunity for individuals looking to launch or advance their careers in the mortgage services industry.

The Bilingual MMS Documentation Clerk will play a key role in processing important documentation for clients and law firms.

With a supportive team, comprehensive training, and opportunities for growth, this role offers both professional development and work-life balance.

Job Title : Bilingual MMS Documentation Clerk / Oakville Mortgage Services

Location : Oakville, ON (Ford Dr and Sheridan Garden Dr intersection)

Work Arrangement : Hybrid 3 days in-office, 2 days from home

Shift : 8 : 30 AM - 5 : 00 PM (EST)

Start Date : ASAP

Salary : $38K, with 5% annual bonus

Vacation : 3 weeks vacation, 10 personal days, 2 volunteer days

Languages : Fluent in French and English (read, write, speak)

To apply, please click the link below or send your updated resume to [email protected] with the subject line "Bilingual MMS Documentation Clerk / Mortgages Mississauga."

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.