Location Address : Scarborough, ON (there is some flexibility to WFH if preferred), but this may change to 2-3 times / week strong preference for candidates in GTA
Contract Duration : 1 year Possibility of extension & conversion to FTE
Schedule Hours : Monday-Friday, 9am-5pm
Best vs Average
Experience in Cyber security & Law enforcement - Public speaking
Story Behind the Need
- Business Group : Security Incident management and response.
- Project : Spearhead the creation and improvement of technical documentation such as processes, procedures, and investigative response capability
Candidate Value Proposition
Exposure to technical areas such as incident response, critical investigations, cyber security breaches. Help improve documentations and better respond in the future.
Typical Day in Role
- Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.
- Gathers feedback from business partners, internal technical team and vendor to improve technical documents.
- Ability to take existing and potential content and improve it
- Convert complex documentation to easy language for multiple audiences
- Writes and edits technical documents including reference manuals and product manuals which may include screenshots and tutorials
- Plans writing processes and sets timelines and deadlines.
Recording meeting minutes for Incident Response calls and team meetings, as needed.
Candidate Requirements / Must Have Skills :
- 8+ Years of experience in technical writing, 5+ Experience in SharePoint, Visio
- Creating and designing a knowledge base for practical use of all Cyber security project employees. Writing document & playbooks
- Recent experience in Translating practical procedure documents into high-level management level document for audit and summary purposes.
- Assisting in updating process documents defined and created by management. These processes are relevant to all activities in which the team is involved.
- Improving technical understanding of company security technologies.
Nice-To-Have Skills :
- JIRA, Power BI, MS office suite
- Experience writing law enforcement documents is preferred
Soft Skills
Communicating effectively orally and in writing
- Critical thinking and problem-solving skills
- Strong research and analytical skills
- Ability to undertake multiple projects and deliver on tight deadlines
- Detail-oriented
- Ability to meet deadlines and to work independently.
- Excellent organizational skills and attention to detail.
- Excellent writing, editing, and communication skills
Education
Bachelor's degree in a technical field such as computer science or relevant work experience is required
Interview :
1 30mins MS team HM & Team member Soft skills & technical skills 10 questions
- 2 30mins MS teams HM Technical writer Skills & positions - 5 questions
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