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Customer Service Representative

Flexi-Shift Hiring Solutions Canada Inc.
Stoney Creek, ON, Canada
Full-time
Part-time

Job Summary :

The Customer Service Role is the foundation of our success, we value this role and could not be a Company without you. We are experts in creating world-class customer service.

We are responsible for engaging and connecting with our store customers, sharing top-quality product education, and speaking with knowledge about the Vendors.

We are hiring Full Time and Part-Time Customer Service Representatives as well as some limited contract positions(2 weeks) on occasion.

Key Responsibilities of the Job

  • Interact with customers to ensure a great customer experience in a manner that values their time.
  • Move dynamically on the floor to continuously engage with customers and attend to customers needs
  • Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to Company / Vendor standards.
  • Use Vendors technology to support kiosk operations and provide positive experiences.
  • Perform cleaning tasks as needed throughout the shift to maintain the Kiosk image.
  • Willing to work a flexible schedule including days, evenings, weekends, and holidays.
  • Willing to move boxes weighing up to 15 lbs or less(when needed)
  • Willing to work as part of a team and / or work independently.

Key Skills and Core Values You Can Bring :

  • Customer Experience : Enjoys working and connecting with, understanding, and helping people.
  • Personal Responsibility : Accepts responsibility / accountability for actions;
  • Is dependable.
  • Self-Awareness : Is aware of how words or actions may be perceived by or affect others
  • Collaboration and Teamwork : Works productively with others to achieve goals; seeks diverse perspectives.
  • Enthusiasm : Is enthusiastic about one’s own work; looks for ways to make work fun and engaging
  • Less than 1 hour ago
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