La version française suit la version anglaise
Customer Service Representative - Recent Graduate
Location : Remote, Kingston, York Mills
Empire Life is looking to hire Recent Graduates to join our team as a Customer Service Representative!
Why pursue this opportunity
The environment - we understand the importance of work-life balance and strive to provide a supportive work environment that allows our employees to achieve both personal and professional goals.
Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.
Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.
Participate in training and development programs - we offer a range of training and development programs to help our employees stay up-to-date with the latest industry trends and developments.
What you’ll be working on
Providing prompt and courteous resolution of enquiries from partners and customers relating to administration procedures and transactions
Investigating and analyzing simple to complex cases and completing necessary follow-up changes
Processing applications and service requests within established service standards
Providing prompt and accurate resolution to complex problems
Collaborate with other team members to provide seamless service and support to customers
What we’re looking for you to have
Nearing completion of your post secondary education.
Ability to prioritize and balance multiple tasks and navigate multiple systems
High attention to detail / accuracy
Clear writing, listening and verbal communication skills
Bilingualism (French / English) would be an asset
Access to stable and secure internet for remote work
If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Beyond the salary
For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes :
Competitive salaries with annual pay increases
Annual bonus program, which recognizes both strong company performance and individual contributions
Competitive uncapped commission for sales positions
A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
Flexible work arrangements and an annual allotment of personal health days.
Four weeks annual vacation from hire date
A defined contribution pension plan with generous employer matching
Top up programs for parental leave and compassionate leave
Employer-sponsored wellness and recognition programs
A cash employee referral program
Customer Service Representative - Recent Graduate
Customer Service Representative - Recent Graduate. Empire Life is looking to hire Recent Graduates to join our team as a Customer Service Representative!. Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers. Processing applications a...
Customer Service Representative Agent Work From Home - Remote Online Panelists
No customer service representative agent experience needed. Customer Service Representative Agent Work From Home - Remote Online Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible par...
Group Bilingual Customer Service Representative
Group Bilingual Customer Service Representative. Empire life is looking to hire a Group Bilingual Customer Service Representative to join our Group Operations team!. Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers. Responsible fo...
Customer Service Representative Agent Work From Home - Remote Online Panelists
No customer service representative agent experience needed. Customer Service Representative Agent Work From Home - Remote Online Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible par...
Customer service representative
Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the be...
Bilingual Customer Service Representative (Retail)
Empire life is looking to hire a Customer Service Representative to join our Retail Operations team! If you love speaking directly with customers, and upholding high quality customer interactions, while working in a dynamic & supportive team environment, then this role is for you!. Bilingual Custome...
Customer Service Representative
Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the be...
Customer Service Representative
Resolving customer inquiries and requests and ensuring strong customer satisfaction. You have at least 1 year experience within a Admin Assistant or Customer Service role, ideally within the Industrial industry. Escalating customer feedback as required. Our client gives itself means of being geograp...
Customer service Representative
Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the be...
BYOD Work@Home Customer Service Representative
You’ll field customer billing inquiries, identify the unique needs of each customer, address concerns, take payments and exercise emotional intelligence to improve the overall customer experience!So, what does a day in life of a Customer Care Representative look like?• Communicate with customers thr...