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Senior Application Analyst

MUFG Investor Services
Toronto, ON, CA
$38 an hour (estimated)
Full-time

Company Description

Experience something Brilliantly Different with a career at MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

LI-Hybrid

Job Description

Because of demand and growth within the Application team we are looking for an Senior Application Analyst . As a successful candidate you will manage the delivery of internal operations and support and in doing so you will work with vendors and be part of an internal team managing a portfolio of in-house / vendor applications.

You will play a crucial role of linking our teams and the IT solutions group.

You Will :

  • Play a key role as part of a global support team covering IT Core Operations Domain.
  • Provide Level 2 Incident & Problem Management support by working with vendors and / or Internal support teams to resolve technical and user issues during product migration and BAU.
  • Document IT user procedures and requirements around IT Change Management.
  • Document business user procedures and support user training.
  • Support Project Managers in ongoing initiatives related to Public Markets and Business Core Operations Solutions.
  • Participate in co-ordination and rollout of new platform releases with business users.
  • Development and enhancement of the platforms to increase automation and expand the utilization of features.
  • Internal co-ordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution.
  • Add value to the business by identifying process constraints and improvements, and have the ability and personality to negotiate and implement these changes
  • Examinations and Audits - Respond to requirement from regulators and auditors to provide appropriate support for information requests.
  • Support the business in Business Continuity and Disaster Recovery initiatives.

LI-Hybrid

Qualifications

You Have :

  • A minimum of a college degree in Business or IT related field of study.
  • 1-3 years in a team responsible for providing analytical support and administration of business applications
  • Working knowledge of applications, systems, and application architecture / platforms.
  • Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards (certification will be a plus).
  • Experience in creating test scripts and methodologies, as well as implementing and executing test scripts.
  • Experience in technical writing / documentation skills.

Preferred :

  • Exposure and understanding of Application / Database infrastructure setup and management.
  • Exposure and understanding of Citrix platforms.
  • Good working knowledge of MS-Office and MS Visio.
  • Good working knowledge of Microsoft Windows Server environments, Linux, Java applications, Microsoft IIS, Apache Tomcat, SQL Server, Oracle DB.
  • Working Knowledge of Mantra

Additional Information

What’s in it for you to join MUFG Investor Services?

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups.

Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways.

Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

30+ days ago
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