Company Description
TechPOS, founded in 2017 in Vancouver, BC, specializes in providing solutions for cannabis retailers. Committed to supporting the cannabis industry, TechPOS offers 7-days-a-week support, unlimited staff training, and product maintenance to help turn mission into vision.
The company values collaboration and is dedicated to addressing key operational challenges faced by cannabis retailers.
Role Description
This is a full-time on-site role for a Technical Support Specialist at TechPOS in Vancouver, BC. The Technical Support Specialist will be responsible for providing technical support, troubleshooting issues, ensuring customer satisfaction, and delivering high-quality customer support on a daily basis.
Qualifications
- Technical Support and Troubleshooting skills
- Analytical Skills and Customer Satisfaction
- Experience in Customer Support
- Excellent problem-solving abilities
- Strong communication and interpersonal skills
- Ability to work well in a team
- Knowledge of POS systems is an asset
- Previous experience in the cannabis industry is a plus
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