About Beckhoff :
Beckhoff Automation is a rapidly growing leader in industrial automation solutions, renowned for its PC-based control technology.
In the fiscal year 2023, the company achieved global revenues of 1.75 billion euros. Our diverse product portfolio includes industrial PCs, I / O and fieldbus components, drive technology, industrial automation software, and innovative cabinet-free automation systems.
Each product range is designed to function as standalone components or seamlessly integrate into comprehensive, compatible control systems for various industries.
With a presence in over 75 countries, Beckhoff offers unparalleled global sales support and customer service, ensuring tailored solutions for our clients’ automation needs worldwide.
About the Job :
Beckhoff Automation Canada has an exciting opportunity to join our Technical Support team. In this role, you’ll gain hands-on experience with Beckhoff's cutting-edge products and technologies while collaborating with expert engineers and exploring the vast field of industrial automation.
We’re looking for candidates with a passion for technology and a commitment to continuous learning.
Key Responsibilities :
- Respond to customer technical inquiries efficiently, professionally and confidently.
- Develop detailed automation system quotations by interpreting customer technical needs and coordinating with internal resources (e.
g., Sales, Application Engineering, Product Specialists).
- Provide first-line technical support (via email, phone, MS Teams) for Beckhoff’s PC-based control technologies, including TwinCAT 3 software, system hardware, and advanced motion control systems.
- Prioritize incoming requests, escalating issues when appropriate.
- Build and maintain a high level of knowledge of Beckhoff products and related technologies.
- Complete additional duties and special projects as assigned.
Qualifications :
- Bachelor’s or Technologist degree in Engineering or related technical field, or equivalent education and experience; recent graduates are encouraged to apply.
- Understanding of industrial automation hardware and software.
- Self-motivated with a results-driven mindset.
- Strong analytical and reasoning skills.
- Ability to manage high-stress situations while maintaining professionalism.
- Excellent written and verbal communication skills, with the ability to present information to customers in team meetings.
Benefits :
- Engage in exciting, varied tasks within an international environment at the technology leader in industrial automation.
- Enjoy a secure, future-oriented position with an established global player.
- Benefit from the advantages of an owner-managed family business.
- Experience freedom for personal growth and professional development.
Contact :
Please send resumes to : [email protected]
Technical Support Specialist
Reporting to a Technical Support Team Lead, the Technical Support Specialist ensures critical customer issues are resolved quickly and accurately. Experience in a customer service or technical support role • Exceptional skills in problem solving, time management, and verbal/written communicatio...
Technical Support Specialist
Reporting to a Technical Support Team Lead, the Technical Support Specialist ensures critical customer issues are resolved quickly and accurately. Experience in a customer service or technical support role • Exceptional skills in problem solving, time management, and verbal/written communicatio...
Technical Customer Support Specialist - Claris Companion
As a Technical Customer Support Specialist at Claris Healthcare, with a focus on Claris Companion, you will play a crucial role in ensuring the satisfaction and success of our customers using this product. Customer Support: Provide timely and efficient technical support to Claris Healthcare customer...
Technical Support Specialist
Provide first-line technical support (via email, phone, MS Teams) for Beckhoff’s PC-based control technologies, including TwinCAT 3 software, system hardware, and advanced motion control systems. With a presence in over 75 countries, Beckhoff offers unparalleled global sales support and customer ser...
Technical Support Specialist 2
Previous JobJob TitleTechnical Support Specialist 2 - RCMP Support ServicesNext JobApply for JobJob ID5489LocationCity of SurreyFull/Part TimeFull-TimeRegular/TemporaryRegularAdd to My Favorite JobsEmail this Job. ...
Technical Support Specialist
Fortinet is looking for an experienced technical support engineer to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. Previous experience providing technical support, preferably supporting data networking products and/or security products. T...
Technical Customer Support Specialist
You can be a part of our team connecting the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure positive customer experience. We a...
Technical Support Specialist I, FME Flow
As a Technical Support Specialist, your core focus is to provide top-notch support, conduct product demonstrations, create training materials, and keep up with the latest technologies and trends. Technical Support Specialist I, FME Flow. Safe Software is looking for an FME Flow Technical Support Spe...
technical support specialist – information technology (IT)
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Inte...
Technical Support Specialist I, FME Form
Safe Software is looking for an FME Form Technical Support Specialist (Level 1) to provide unparalleled support and continue to build upon Safe’s legacy of excellent customer service. Technical Support Specialist I, FME Form. As a Technical Support Specialist, your focus will be to share our collect...