Job Details
Our client, located in downtown Toronto, is currently looking for a Bilingual Portuguese Customer Service / Tech Support Representative (overnight shift) to add to their growing team.
What's in it for you : Excellent compensation package with benefits Nice working environment TTC accessible Opportunity for growth Shifts available : Tuesday to Saturday 12 : 00am (midnight)-9am Sunday to Thursday 12 : 00am (midnight)-9am In this role you will be responsible for : Answering clients' inquiries by phone and email Providing prompt problem resolution to any issues that may arise Following up with clients to ensure complete satisfaction Providing technical support to customers when needed Any other duties as required The ideal candidate will possess : Fluently bilingual in both Portuguese / English A minimum of 2 years of call centre experience Some technical support experience is required Superior analytical and problem solving skills Excellent knowledge of MS Office A friendly attitude, a team player and a quick learner is essential
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