Bilingual French Customer Service Representative

Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the pharmaceutical industry.

Randstad Canada is looking for someone to fill a full-time contract role (1 year with the possibility of extension or being taken on permanently)

Hours : Monday to Friday 10-6

Location : Mississauga ON

WFH 2 days a week (Monday / Friday)

Salary : 25$ / hour

Advantages

• hybrid work model (2 days WFH 3 days in office)
• No weekend or late evening work
• Growth opportunities within a reputable company
• Excellent organization with full training provided
• Professional work environment
• Opportunities for permanent hire and advancement
• Competitive hourly wage of 25$ / hour

Responsibilities

What are the responsibilities?

• Receiving inbound / outbound calls of up to 50 per day
• providing exceptional customer service via phone and email
• processing orders
• holding escalations and various levels of customer inquiries
• working alongside health professionals
• hitting KPIs and maintaining exceptional service on all interactions

Qualifications

What are we looking for?

• FLUENT BILINGUAL (FRENCH & ENGLISH)
• Self-motivated, Quick Learner, Tech-Savvy
• Minimum 1 year of call center experience
• Excellent communication in English and French

Summary

If you are interested, apply now!

1) Apply online!

2) Send a copy of your resume to [email protected] and mention "Mississauga - BCSR"

While we welcome all applications, please note that only those candidates selected for an interview will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.