Automotive glass technology is helping transform how we experience the road. At Belron Canada , the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.
We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
Under the supervision of the Customer Accounts-Insurance Team Leader, the holder of the collection technician position is responsible for following up with customers to ensure payment of overdue invoices.
RESPONSABILITIES
- Ensure the recovery of insurance customer accounts in accordance with established procedures and internal control rules;
- Analyze the accounts according to the payment terms and initiate the recovery procedure within the required time frame;
- Perform analysis and reconciliation of customer accounts;
- Keep recovery comments up to date in the computer system;
- Codify and escalate disputed invoices;
- Follow up with sales teams regarding overdue accounts;
- Make adjustments and journal entries to accounts receivable, if necessary;
- Carry out customer reimbursement requests and check their validity;
- Answer customer questions, either by telephone or email;
- Establish and maintain good relationships with our customers;
- Provide excellent customer service;
- Provide a status of the resolution of pending files with your team leader;
- Follow up on various pending files;
- Participate in various process improvement projects.
REQUIREMENTS
- DEC in Accounting, Finance or Business Administration.
- Three (3) to five (5) years of collection experience.
- Perfect command of English and French, both oral and written.
- Good knowledge of the MS office suite : Strong knowledge of Excel
- Results oriented
- Have a concern for customer service
- Ability to analyze and establish priorities
- Excellent interpersonal and teamwork skills
- Demonstrate professional ethics
- Initiative, rigor and autonomy
- Ease of working on different computer systems
- Availability and flexibility in working hours (possibility of teleworking)
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration.
Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.
Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.
Accounts Receivable Technician
Are you looking for a new challenge and have experience as an Accounts Receivables Technician? Do you like working in a fast paced environment? If so, the position of Accounts Receivable Technician in Lachine is ideal for you!. Title: Accounts Receivable Technician. Attend to customer inquiries abou...
Accounts Receivable Technician
Are you looking for a new challenge and have experience as an Accounts Receivables Technician? Do you like working in a fast paced environment? If so, the position of Accounts Receivable Technician in Lachine is ideal for you!. Title: Accounts Receivable Technician. Attend to customer inquiries abou...
R222156 Accounts Receivable Specialist/Spécialiste des comptes débiteurs
Under general supervision of the Accounts Receivable Manager, responsible for performing tasks requiring quick resolution of issues; includes providing account reconciliation, performing payment research and dispute resolution. Reviews large and high profile accounts. Reviews large and high profile ...
Senior National Accounts Manager, Strategic Partnerships Canada
Personally manage a portfolio of key client accounts and establish strong networks between the client organization and stakeholders to ensure a solid customer relationship loyal to Belron Canada. This individual will directly contribute to increasing sales and market performance for Belron Canada an...
Accounts Receivable analyst
The Accounts Receivable Analyst plays a critical role in safeguarding the financial health of the company by actively managing the credit and collections process. This involves identifying and mitigating potential risks associated with bad debts while ensuring timely and efficient collection of outs...
Accounts Payables Technician
Are you looking for a new challenge and have experience as an Accounts Payables Clerk? Do you like working in a fast paced environment? If so, the Accounts Payables Clerk Position in Ville Saint-Laurent is ideal for you!. Title: Accounts Payables Clerk. In addition to our deep commitment to respecti...
Accounts Receivable and collection Clerk
Title: Accounts Receivable and collection Clerk. Are you looking for a new challenge and have experience as an Accounts Receivables and collections Clerk? Our client is currently looking for an AR clerk with 3+ years of experience to join the team! After training, the position will be hybrid. Full A...
Accounts receivable manager
I'm looking for an Accounts Receivable Manager for my client in Dorval. Monitoring collection and payment allocation to ensure reconciliation of accounts receivable. Solid knowledge of the accounts receivable process and general accounting principles - Excellent knowledge of Microsoft Office suite, ...
Hiring Fast! Accounts Receivable Technician - $60K + 2 Days Remote
Position: Accounts Receivable SpecialistLocation: Saint-Laurent (2 days remote)Salary: $60K (based on experience)Employee Benefits: 100% benefits coverage, 3 weeks of vacation + sick days, free parking, and more!Fast Hire! Apply Today!Our client in the automation industry is actively seeking an Acco...
Accounts Payables Technician
Are you looking for a new challenge and have experience as an Accounts Payables Technician/Analyst? Do you like working in a fast paced environment? If so, the position of Accounts Payables Technician/Analyst in Lasalle is ideal for you!. Title: Accounts Payables Technician/Analyst. Generate account...