Our client, one of Canada’s largest and most successful law firms is seeking a Collections Administrator to join their Finance department in Toronto.
The Collections Administrator is responsible for...Show moreLast updated: 30+ days ago
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Our client, one of Canada’s largest and most successful law firms is seeking a Collections Administrator to join their Finance department in Toronto.
Your Responsibilities :
The Collections Administrator is responsible for the timely and professional follow-up / collection of the Firm’s outstanding accounts for an assigned portfolio of lawyers across the Firm.
Contacting clients regarding past-due payment of accounts in accordance with Firm guidelines and procedures
Monitoring and maintaining the aged AR portfolio while achieving target departmental goals and KPIs
Maintaining accurate and up-to-date client files on the Accounts Receivable Collections Systems (ARCS)
Working closely with other collections administrators, legal assistants, lawyers and clients to investigate payments with insufficient details to be posted
Preparing reports on unapplied payments and large payments received
Completing client information forms as required
Processing client-fee credits
Providing exemplary customer service
Your Requirements :
University degree or college diploma is required
Minimum of two years of collections experience is preferred
Strong client service orientation combined with excellent communication skills
Strong proficiency in Microsoft Excel, Word and Outlook
Excellent oral and written communication skills
Ability to be flexible and work well in a close team environment