Client relationship manager Jobs in St. Thomas, ON

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Senior Credit Solutions Manager, Canadian Commercial Banking - Waterloo, Ontario

Purpose

The Senior Credit Solutions Manager (Sr. CSM) is responsible for contributing to the profitable growth and quality of the Bank’s Corporate & Commercial Credit portfolio by performing financial solutions-related activities for clients including risk analysis, deal structuring, pricing, negotiation and presentation on complex deals in concert with the Senior Client Relationship Manager.

The Senior Credit Solutions Manager is responsible for all deal structuring, negotiation and final decisions on pricing within his / her defined portfolio. The incumbent interfaces directly with clients at times, in partnership with the Senior Client Relationship Manager.

The Senior Credit Solutions Manager liaises with Credit / Global Risk Management through the credit decision-making process and ensures all activities are conducted in compliance with governing regulations, internal policies and procedures.

Accountabilities :

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Contributes to the profitable development of Commercial Credit business by :
• Ensuring the timely analysis, structure and presentation of credit / financial solutions proposals within prescribed segment;
• Providing prompt and sound recommendations in the analysis and adjudication of credit proposals;
• Ensuring that writings to the Senior Client Relationship Manager(s) clearly convey the rationale for decisions, so that they may respond effectively to clients;
• Approving or recommending pricing for loans and credit-related fees which yield a return commensurate with risk and due regard to profit, administration and competitive considerations;
• Recommending alternative terms, conditions and covenants to provide a viable banking proposal to the client within sound credit lending practices;
• Restructuring marginal proposals into bankable deals where possible;
• Providing guidance, coaching and counsel to Client Relationship Manager(s), so that they may better serve clients’ needs.
• Liaising with the Business Service Centre for fulfilment (including documentation, liaison with 3rd parties, security registration) and all service activities;
• Liaising with Client Portfolio Management for compliance monitoring and reporting actions as required;
• Ensures the accurate communication of the terms and conditions of an authorization and supervises the effective and timely implementation of same by :
• Writing or reviewing all written authorizations to ensure accuracy, completeness and clarity.
• Ensuring prompt follow-up for acceptance of the authorization and reacting swiftly to any problems, amendments, extensions, reporting to senior management where necessary;
• Promptly and effectively addressing issues surrounding the adequacy, quality and completeness of loan documentation and security;
• Liaise to ensure any required changes to the Senior Client Relationship Manager(s) and follow-up for the accurate execution and delivery of same prior to disbursement of funds;
• Ensure the ongoing quality of the assigned credit portfolio through control and administration of the specific conditions and reporting requirements as specified in individual authorizations are adhered to by :
• Advising senior management of any credit weaknesses developing within individual accounts, by ongoing awareness and analysis of relevant financial, legal, political, technological, and industry information.
• Adhere to any regulatory and internal Bank policies and requirements;
• Maintaining adherence to the Bank’s Anti-Money Laundering program and Guidelines for Business Conduct, by reporting any unusual occurrences or fraudulent activities per established procedures.
• Safeguards the Bank’s assets and liabilities by :
• Maintaining adherence to the Guidelines for Business Conduct, by reporting any unusual occurrences or fraudulent activities as per established procedures.
• Adhere to Bank and Branch Security Procedures with respect to assigned Authorities and responsibilities.
• Executes the Branch Compliance responsibilities as reflected in the Branch Services and Procedures Manual by :
• Apply the Know your Customer (KYC) requirements including Customer identity, source of funds and the nature and volume of activity that is to be undertaken.
• Review customer transactions (for those accounts assigned to you) to ensure activity is appropriate for the type of business and the initial projected volumes as stated at opening date of account and / or volumes updated from that time.
• Assist in obtaining additional information from customers concerning unusual activity identified on the Account Monitoring Reports / Source of Funds Declarations / LCTR’s / Daily Significant Transaction Reports.
• In conjunction with the Branch Compliance Officer assist in the preparation of Suspicious Activity Reports.
• Provide guidance and direction to branch staff / direct reports, regarding AML / Compliance activities and initiatives that impact the commercial credit portfolio.
• Report any unusual occurrences or fraudulent activity to your Supervisor as soon as you become aware of it in conjunction with the Bank’s Anti-Money Laundering Guidelines.
• Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vision / values / business strategy and managing succession and development planning for the team.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his / her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML / ATF / sanctions and conduct risk.
• Champions a high performance environment and contributes to an inclusive work environment.

Education / Experience / Other Information :

Working Conditions :

Scotiabank is a leading bank in the Americas. Guided by our purpose : "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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