Administrative coordinator Jobs in Laval, QC

Our dedicated team of real estate brokers is committed to providing exceptional customer service, characterized by trust and professionalism. We guide and support our clients throughout every phase of their real estate journey, including after the transaction. Our mission is to offer tailored and personalized advice to each client, reflecting our expertise and commitment to excellence. Are you dynamic, passionate about challenges, eager to learn, and driven to deliver first-class customer service? We would love to chat with you! [ General Role ] The main responsibility of the administrative assistant is to support the real estate broker and their team in all administrative and real estate-related activities assigned to them, while ensuring client satisfaction and well-being. [ Tasks & Responsibilities ] Under the supervision of the real estate broker, the administrative assistant will be responsible for the following administrative tasks :  - Manage incoming calls and emails for the entire company, ensuring quick and courteous responses to inquiries or redirecting them to the appropriate individuals.- Manage property keys (receiving, handing over, and tracking key boxes), ensuring precise organization.- Provide a warm welcome to visitors and handle document drop-offs at the office, offering a professional and pleasant experience for both clients and brokers.- Collect and enter visit reports into the dedicated software.- Organize the weekly client follow-ups for the real estate broker : schedule appointments, manage the agenda, and send links for virtual meetings.- Proactively respond to client questions in discussion groups and to brokers regarding properties for sale.- Update and modify property descriptions for listings.- Prepare required documentation for properties for sale (prepare amendments for brokerage contract extensions, price reductions, or others).- Plan and organize buyer visits, taking into account the scheduling constraints of all involved parties.- Maintain and regularly update the client database and external contacts, with particular attention to information accuracy.- Carry out various tasks such as assisting former clients, requesting quotes for work, or liaising with the municipality regarding permits or parking inquiries.- Order office supplies and manage inventory.- Prepare and send physical documents and keys to the notary. [ Desired Qualities and Skills ] We are looking for someone with the following qualities and skills :  - A structured, organized, and methodical approach to managing administrative tasks.- Impeccable customer service skills, with a genuine focus on client satisfaction.- Strong writing and oral communication abilities.- The ability to work autonomously with a keen sense of initiative to successfully complete assigned tasks.- Excellent priority management skills.- Bilingualism (French / English) is required. [ Workplace ] Work in-person in a bright office near the Lachine Canal, equipped with a kitchenette and essential amenities. Accessible by metro (Place Saint-Henri, Lionel-Groulx), bus, and train (Vendôme station). Free snacks and beverages for employees. [ Working Hours ] Monday to Friday, from 9am to 5pm.