Business Applications Manager (SAP-focused)

Company OverviewStella-Jones is North America's leading producer of industrial pressure-treated wood products. Responding to the vital infrastructure needs of our economy, we manufacture and distribute railway ties, utility poles, residential lumber and industrial wood products across the continent. To learn more about the company including a locations map, visit us at : https : / / www.stella-jones.com / en / inside-stella-jonesPosition Details : We are seeking a dynamic and motivated individual to join our team as a Business Applications Manager, reporting directly to the Director of Business Applications. In this role, you will lead a team of 9 professionals, including ERP Support Analysts, EDI team as well as the AMS partner data. The ideal candidate will possess a good understanding of SAP solutions throughout business units, demonstrate good leadership skills, and have a passion for driving continuous improvement in operational support. This person will also be a key player in overseeing prioritization and incident escalations with our third-party Application management support (AMS).This critical IT leadership position has been newly created due to significant company growth and the expansion of our corporate team. The role will be based at our headquarters in Montreal (Saint-Laurent) with a hybrid in-office / remote schedule, and may involve occasional travel to company locations in Canada and the United States.Key Responsibilities : Lead efforts in operational excellence for the ERP operation (SAP COE) by aligning the team with the department's goals and objectives.Lead the team by providing mentorship, continuous feedback and guidance to employees on their performance and growth while prioritizing training and development opportunities for your team.Being a coach by providing SAP functional guidance and training to support staff.Ensure the effectiveness of individuals and teams based on our SLO agreed with the organization.Manage queues and requests for his teams while coordinating efforts and following up on progress with your AMS counterpart.Enforce compliance based on our IT governance framework to meet our internal and external audit requirements.Ensure our functional documentation and master data standards & business rules stay accurate and up-to-date.Key Qualifications : 7 or more years of IT experience, including a significant amount within the IT business applications space required2 or more years of experience in an IT leadership, supervisory and / or team lead type role highly preferredIn-depth experience with and knowledge of ERP systems like SAP on configuration, development and processesKnowledge of IT governance frameworks. E.g. ITIL, COBIT, NIST.Bachelor's or Master's in Business Administration, IT or another pertinent fieldRecruiter note : For candidates with significantly more leadership experience than required for this role, we also have a Director-level opportunity open with our corporate IT team in Montreal. Learn more and apply here : https : / / jobs.dayforcehcm.com / en-CA / stellajones / stellajonesinc / jobs / 16536Employee Benefits : As a Stella-Jones employee, you will enjoy access to excellent benefits and incentives, including : Extended health and dental coverageLife insurance and accidental death & dismemberment (AD&D)Short-Term and Long-Term disability coverageCompetitive compensationAnnual Profit Share ProgramRetirement program (RRSP) with generous Company match (150% of employee's 4% contribution)Company Share Purchase Program with 10% Company contribution matchCareer advancement opportunitiesStella-Jones is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, provincial, or local laws.