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Bilingual CSR- French & English

Bilingual CSR- French & English

Accountants NowWinnipeg, Manitoba
Il y a plus de 30 jours
Description de poste

Bilingual CSR- French & English

In by February 12, 2025

  • Location : Winnipeg, Manitoba
  • Type : Exec | Professional
  • Job #22241

Bilingual Customer Service Representative (English / French) On-Site

Are you passionate about delivering exceptional customer service and fluent in both French and English? Join our client, a leading manufacturing company in Winnipeg, as a Bilingual Customer Service Representative and take your career to the next level!

In this role, you will be the heart and soul of their customer service team, répondant aux demandes des clients both over the phone and via email. You’ll be handling everything from inquiries about our products, providing devis de fret (freight quotes), to ensuring each interaction reflects a sales-driven mindset .

Our ideal candidate is someone who takes extrême responsabilité , ensuring that every issue is resolved swiftly and every opportunity to support the sales team is maximized.

What You’ll Do :

  • Répondre aux demandes of customers in both French and English with enthusiasm and professionalism.
  • Manage inbound calls, emails, and chats, turning inquiries into opportunities.
  • Generate and provide devis de fret (freight quotes) with precision and a sales-oriented approach.
  • Collaborate with internal teams to resolve customer issues, ensuring quick and efficient solutions.
  • Gérer les attentes des clients by providing clear and timely communication.
  • Take ownership of customer inquiries from start to finish, with a focus on exceeding customer expectations.

    • What You Bring :

  • Fluency in both French and English (spoken and written).
  • Previous experience in customer service, preferably within a manufacturing or industrial environment.
  • A sales-driven mentality with a passion for providing service exceptionnel .
  • Strong problem-solving skills and ability to handle multiple tasks in a fast-paced environment.
  • A proactive approach and attitude de leader , willing to go the extra mile for our customers.

    • What’s in It for You :

  • Competitive salary and benefits package.
  • Opportunity to work with a leading company in the manufacturing industry.
  • A dynamic, fast-paced work environment with room for growth and development.

    • If you’re ready to join a team where customer service meets leadership et responsabilité , apply today!