Talent.com
technical support agent

technical support agent

Global Wireless Solutions Inc.ON, CA
Il y a plus de 30 jours
Salaire
29,00 $CA par heure
Type de contrat
  • Temps plein
  • CDI
Description de poste
  • Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience : 1 to less than 7 months
  • or equivalent experience

    • Work setting

    • Telecommunications industry

      • Tasks

    • Report on the performance of computer systems and networks
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Perform Web-server backup and recovery operations
    • Provide customer service

      • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Tight deadlines
    • Repetitive tasks
    • Attention to detail
    • Combination of sitting, standing, walking

      • Personal suitability

    • Accurate
    • Client focus
    • Efficient interpersonal skills
    • Judgement
    • Organized
    • Team player
    • Ability to multitask
    • Time management
    • Honesty
    • Work Term : Permanent
    • Work Language : English
    • Hours : 40 hours per week