Primary Job Posting Location :
Lachine, Quebec Canada
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Job Description : Job Summary
Job Summary
This position achieves their assigned sales plan by generating profitable UPS revenue growth through the development of new business and the retention of existing business within their assigned accounts.
This position analyzes customers’ current supply chain needs to create appropriate solutions and promptly respond to customers’ requests.
This position builds successful partnerships with key stakeholders at all levels of customers’ organizations to cultivate relationships and generate revenue opportunities across all product and service lines.
This position meets with customers to discuss complaints and obtain supporting documentation (e.g., invoices, etc.). This position collaborates with operations to implement accounts with special needs (e.
g., unique delivery schedules, extra conveyors, additional drivers, etc.) to adequately handle customers’ shipping needs.
Responsibilities :
Executes on previously signed contracts (e.g., UPS Freight) to introduce new products and services to customers and expand business within customer accounts
Performs pre-call analysis (e.g., researches account history, shipping details, complaints, etc.) to prepare for sales calls
Responds to internal sales leads from various sources (e.g., Sales Lead Incentive Management system, operations, Package Operations staff, etc.
to identify sales opportunities and create a sales strategy
Analyzes price quotes to verify accuracy and determine how to propose the solution to the customer
Generates customer-facing reports to outline shipping history, billing history, and accounts’ incentives (i.e., contracted discounts) and renegotiate contracts
Utilizes Salesforce to document customer information and provide account status to the sales team
Trains customers on proper packaging techniques to avoid damages
Qualifications :
Experience with supply chain concepts - Preferred
Meets local age and operations requirements to operate a vehicle
Provides own vehicle for business
UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed.
Thank you for your interest in UPS Canada.
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