Batcher / Dispatcher - Chatham

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Batcher / Dispatcher

Requisition ID : 8097

Location :

Chatham-Kent, ON, CA, N7M 3E2

Pay Type : Hourly

Objective

To supervise the safe and efficient operation of a concrete batch plant including concrete mixer drivers and plant maintenance to ensure delivery of quality product, timely delivery and customer satisfaction.

Scope : Volume : 10, 000- 20,000 m3

Staff : 8 employees

Customers : 10+ of varying sizes and sophistication

Tools : Command Concrete Dispatch software and Concrete Direct GPS system

Responsibilities

Batching : In a fast paced, customer oriented environment, responsible for scheduling concrete\ deliveries, providing pricing to customers, ordering raw material as required for production and ensuring accurate batching to produce a quality product to meet the customers' requirements.

Health and Safety : Demonstrate a commitment to communicating, improving, and adhering to safety policies.

HR / Coaching & Mentoring : Supervise drivers and maintain a positive work environment

Environment : Demonstrate a commitment to meet / exceed environmental compliance.

Reporting : Submit reports on time to area administer.

Keep accurate records.

Customer Service : Communicate with customers, the Plant Manager and Sales Representative to ensure a positive customer experience and identify sales opportunities.

Transportation & Logistics : Creates efficient scheduling for routine maintenance, schedule jobs to ensure best use of fleet, effectively utilize maintenance programs to maximize plant up-time and manage costs.

Administration : Manage inventory of materials and products, physical inventory counts, order materials, ensure payroll is accurate.

Operations Analysis and Action Tracking : Track performance, establish effective action plans and continuously improve the operations. Maximize turns per day / per truck.

Plant Image : Maintains the plant in accordance with standard guidelines, ensure all policies are followed.

Specific Accountabilities : Safety performance objective is “Zero”, manage safe and healthy work practices of allstaff

Responsible to achieve targeted KPI’s i.e. safety, service, volume delivered

Customer satisfaction

Utilization of best practices and operational management tools

Build strong employee morale

Implementation and adherence of Company policies, including environmental excellence, compliance with governmental regulations and record keeping

Development of operational personnel

Optimize productivity, and maximize labor and equipment utilization

Qualification Profile Minimum 3-5 year’s supervisory experience

Experience in the ready mix business preferred

Excellent Communication skills – verbal and written

Good organization and planning skills; able to multi-task, prioritize and maintain composure in a busy environment

Computer skills (Word, Excel, SAP, Command-Alkon)

Self-Motivated

Available to work overtime as needed

Customer Service oriented

We thank you for your interest. Please note that this posting is for an existing vacancy, and only candidates selected for an interview will be contacted. We are committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.