facility operations manager

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting

• Various locations
• Shopping centre or mall
• Commercial building

Tasks

• Direct and control the operations of commercial facilities
• Evaluate the operations of facilities and the included real estate
• Identify customers' needs
• Oversee the preparation of reports and statistics related to areas of responsibility
• Plan and organize construction projects
• Plan and organize the operations of the facilities and the included real estate
• Prepare reports and statistics related to areas of responsibility
• Promote sales to existing clients
• Recommend products or services to customers
• Identify and solicit potential clients
• Assess client's needs and resources to recommend the appropriate goods or services
• Develop reports and proposals to illustrate benefits from use of good or service
• Deliver sales presentations
• Estimate costs of installing and maintaining equipment or service
• Provide input into product design where goods or services must be tailored to suit client's needs
• Administer contracts for the provision of supplies and services
• Develop and implement schedules and procedures for safety inspections and preventive maintenance programs
• Direct the maintenance and repair of an establishment's machinery, equipment and electrical and mechanical systems
• Hire and oversee training and supervision of staff
• Oversee the installation, maintenance and repair of real estate infrastructures including machinery, equipment and electrical and mechanical systems
• Plan and manage the facility's operations budget
• Plan, organize and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security and snow removal
• Resolve product and service related problems
• Troubleshoot problems related to equipment
• Supervise activities of other technical sales specialists
• Organize and maintain inventory

Supervision

• Staff in various areas of responsibility
• Janitors, caretakers and building superintendents

Computer and technology knowledge

• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Word
• Business management software
• Spreadsheet

Area of specialization

• Property management services

Transportation / travel information

• Own transportation
• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Large workload
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Accurate
• Dependability
• Flexibility
• Initiative
• Judgement
• Positive attitude
• Punctuality

Experience

• 2 years to less than 3 years

Workplace information

• Hybrid

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Group insurance benefits
• Registered Education Savings Plan (RESP)