Client Relationship Manager

Company Description RankWorks is a software company based in Pointe-Claire, QC, focused on helping small and medium-sized businesses build their brands and stay competitive. Specializing in AI, Blockchain, website development, web hosting, e-commerce integration, search engine marketing, SEO, and social media management, we provide agency-level services at affordable prices. Our mission is to offer honest solutions to our clients by tailoring strategies to their specific needs. Role Description This is a full-time on-site Account Manager role at RankWorks in Pointe-Claire, QC. The Account Manager will be responsible for building and maintaining client relationships, managing accounts, understanding client needs, and collaborating with internal teams to deliver exceptional service. The role requires excellent communication skills, attention to detail, and the ability to prioritize and multitask. Qualifications Experience in client relationship management, account management, or customer serviceStrong communication, negotiation, and problem-solving skillsKnowledge of digital marketing, SEO, and social media managementAbility to work well in a team and independentlyOrganizational skills and attention to detailProficiency in CRM software and Microsoft Office SuiteA Bachelor's degree in Marketing, Business Administration, or related field