medical office assistant

Education

• Secondary (high) school graduation certificate

Work setting

• General office

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Order office supplies
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Provide customer service
• Perform basic bookkeeping tasks

Security and safety

• Criminal record check

Transportation / travel information

• Travel expenses paid by employer
• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Experience

• 7 months to less than 1 year

Support for persons with disabilities

• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)

Support for youths

• Participates in a government or community program or initiative that supports youth employment

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people

Support for mature workers

• Applies hiring policies that discourage age discrimination

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)