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Customer service advisor Offres d'emploi - Lévis, QC

Dernière mise à jour : il y a 1 jour
•Customer Service Manager

•Customer Service Manager

Recrute ActionQuébec, QC, ca
75 000,00 $CA – 100 000,00 $CA par an
Temps plein +1
Quick Apply
In an environment where customer service excellence is a priority, this opportunity will allow you to play a key role in managing and optimizing operations related to leasing and customer experienc...Voir plusDernière mise à jour : il y a 6 jours
  • Offre sponsorisée
Manager Customer Service

Manager Customer Service

National BankLévis, QC, Canada
Temps plein
As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professi...Voir plusDernière mise à jour : il y a plus de 30 jours
Cashier / Customer Service Associate

Cashier / Customer Service Associate

Walmart CanadaQuebec, Canada
Temps plein
Walmart Canada is looking for a friendly and customer-service oriented individual to join our team as a Cashier / Customer Service Associate. In this role, you will play a crucial part in creating a p...Voir plusDernière mise à jour : il y a 9 jours
Customer Service Representative - Remote

Customer Service Representative - Remote

EquestQuebec, Quebec, Canada
Télétravail
Temps plein +1
Work from Home Survey Taker (Side Gig).We are looking for people who are motivated to participate in paid research across the country and local areas. Canada Market Research Panel Today.You have two...Voir plusDernière mise à jour : il y a plus de 30 jours
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Cardinal HealthQuebec, Canada
25,00 $CA par heure
Cardinal Health Canada, with over 1300 employees nationwide, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical profes...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Entrepreneurship Advisor

Entrepreneurship Advisor

Cuso InternationalQuebec City, Quebec
This Volunteer Placement is Located in : .Spanish Level 4-Advanced and English Level 3-Intermediate.Please submit a Spanish Resume and Statement of Interest. Eligibility : Open to Canadian Citizens and...Voir plusDernière mise à jour : il y a 13 jours
Customer Service Representative

Customer Service Representative

PAL AerospaceQuebec City, QC, CA
19,36 $CA par heure
Our success is due to our people, and we’re looking for more great people to join our team.If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and ta...Voir plusDernière mise à jour : il y a plus de 30 jours
Manager Customer Service

Manager Customer Service

EightSix NetworkQC
40,00 $CA par heure
As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professi...Voir plusDernière mise à jour : il y a plus de 30 jours
Bilingual Customer Service Agent

Bilingual Customer Service Agent

SPI Health and SafetyQC, Canada
58 000,00 $CA par an
Bilingual Customer Service Agent.Blainville, QC, Canada Req # Wednesday, August 28,.With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the busin...Voir plusDernière mise à jour : il y a plus de 30 jours
Senior Customer Service Representative

Senior Customer Service Representative

NBCQuebec, Quebec, Canada
22,09 $CA par heure
Advisory services, Call centres.Senior Customer Service Representative.Quebec City, you will answer questions from clients about savings products and our website. You will use your active listening ...Voir plusDernière mise à jour : il y a plus de 30 jours
AMF Licensed Bilingual Insurance Advisor, Service

AMF Licensed Bilingual Insurance Advisor, Service

DefinityMontreal, QUE, Canada
42 400,00 $CA – 78 100,00 $CA par an
What can you expect in this role?.Assist customers with policy and claims-related inquiries.Up-sell / retain pet health insurance policies with existing customers. Respond to, advocate and resolve cus...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Customer Service Representative

Customer Service Representative

EXFO incQuébec, Canada
Temps plein
Customer Service Representative.EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, ...Voir plusDernière mise à jour : il y a 6 jours
  • Offre sponsorisée
Bilingual customer service agent

Bilingual customer service agent

Fed SupplyMontérégie-Ouest (Saint-Anicet), QC, Canada
CDI
Hello, I'm Jérémy, recruitment consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs i...Voir plusDernière mise à jour : il y a 1 jour
Customer Support Advisor - Integration

Customer Support Advisor - Integration

LogibecQuébec, QC, CA
30,00 $CA par heure
Quick Apply
Are you looking for a new challenge where your skills and experience in client support and technical support can be put to good use with an exciting and fulfilling challenge?.For almost 40 years, L...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative – CSR

Customer Service Representative – CSR

CAT incProvince of Quebec
48 000,00 $CA par an
Temps plein
North America, founded in 1978, is a premier trucking company servicing North America with nine divisions and over 25 terminals. Our transportation solutions cover a broad range of needs, including ...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Supervisor - Bilingual

Customer Service Supervisor - Bilingual

Graymont LimitedQC, Remote, Canada
23,00 $CA –25,00 $CA par heure
Télétravail
Reporting to the Customer Service Manager – North America, the Customer Service Supervisor will establish and maintain a world class customer service team to deliver service excellence to Graymont’...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative - Lebeau

Customer Service Representative - Lebeau

Belron CanadaVille Vanier, QC
65 000,00 $CA – 75 000,00 $CA par an
Temps plein
Automotive glass technology is helping transform how we experience the road.Speedy Glass, Lebeau vitres d’auto.We welcome applications from everyone, and are firmly committed to diversity, equity a...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative

Customer Service Representative

BMOQuebec, Quebec, Canada
33 850,00 $CA – 44 000,00 $CA par an
Temps partiel
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Voir plusDernière mise à jour : il y a 23 jours
  • Offre sponsorisée
Bilingual Associate - Customer Service

Bilingual Associate - Customer Service

Tech Mahindraquébec, Canada
Temps plein
Communication with customers by voice and email to provide information about products and service offerings.Maintaining records of customer interactions and transactions, recording details of inqui...Voir plusDernière mise à jour : il y a 5 jours
•Customer Service Manager

•Customer Service Manager

Recrute ActionQuébec, QC, ca
Il y a 6 jours
Salaire
75 000,00 $CA – 100 000,00 $CA par an
Type de contrat
  • Temps plein
  • CDI
  • Quick Apply
Description de poste

Job Description

Customer Service Manager

In an environment where customer service excellence is a priority, this opportunity will allow you to play a key role in managing and optimizing operations related to leasing and customer experience. You will be responsible for supervising a dedicated team and ensuring the quality of services provided while ensuring compliance with current regulations.

What is in it for you :

  • Annual salary between $75.000 and $100.000, depending on experience.
  • Permanent, full-time position (40 hours per week).
  • Monday to Friday schedule, in-office only.
  • Financial benefits : group RRSP, various allowances.
  • Social and wellness benefits : medical assistance, enhanced group insurance, additional paid leave,                   4 weeks of vacation in advance, recognition of years of service.
  • Development opportunities : training programs, reimbursement of professional association fees.
  • A dynamic work environment : active social club.

About the role :

Under the supervision of the Director of Operations, you will be responsible for ensuring the quality and excellence of customer service and property leasing operations. You will work in an environment where customer service must be guaranteed 24 / 7, with a high level of requirements.

You must be :

  • A positive and committed leader.
  • An inspiring ambassador of the company’s values and mission.
  • Respectful, structured, organized, and transparent.
  • Dedicated and passionate.
  • Creative and always in solution mode.
  • Responsibilities :

  • Supervise and coordinate teams dedicated to customer service and leasing (agents, inspectors, advisors, and subcontractors).
  • Manage rent billing (commercial and residential), deposit follow-ups, and debt collection.
  • Plan and organize processes related to leases, lease renewals, negotiations, and contractual modifications in compliance with current regulations.
  • Handle litigation cases related to customer service (Housing Administrative Tribunal, formal notices, complex complaints).
  • Develop and maintain marketing and communication strategies to attract and retain tenants.
  • Ensure effective human resource management (hiring, evaluations, leave, and schedule management).
  • Negotiate and evaluate supplier and subcontractor contracts to guarantee the best quality of service.
  • Collaborate with other divisions (maintenance, IT, projects) to optimize operations.
  • Identify and implement tools and technologies to improve customer service efficiency.
  • What You Need to Succeed :

  • University degree (preferably in administration)
  • 3 to 6 years of experience in customer service management or real estate.
  • Experience in property management or an industry where customer service excellence is essential (e.g., high-end hotels).
  • Solid experience with the Housing Administrative Tribunal.
  • Strong skills in negotiation and managing complex cases.
  • Strong interest in the legal field.
  • Knowledge of Hopem software and common IT tools (Internet, Microsoft Office Suite).
  • English proficiency required to communicate with English-speaking customers.
  • Excellent written and verbal communication skills.
  • Valid driver’s license (travel required within Québec City).
  • Why Recruit Action?

    Recruit Action (agency permit : AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

    KHP140225