Collections agent Offres d'emploi - Saint John, NB
Dernière mise à jour : il y a 17 heures
Responsible for providing a full range of customer services.Follows processes to ensure customer service needs are met with speed and accuracy and customer service issues are resolved.Responds to c...Voir plusDernière mise à jour : il y a 20 jours
Number of positions available : .We recommend you save a copy of the job posting for reference throughout the recruitment process.
Do you currently work for Canadian Blood Services? All employees must...Voir plusDernière mise à jour : il y a plus de 30 jours
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.
To apply for the position, please click th...Voir plusDernière mise à jour : il y a 17 heures
Department : Group Markets Distribution.Employment Type : Regular Full-Time.Language : Bilingualism in English and French is an asset.
We are a leading Canadian financial services co-operative committe...Voir plusDernière mise à jour : il y a plus de 30 jours
Royal LePage is committed to helping you launch and accelerate your real estate career by providing the industry-leading technology, lead generation and training you need to reach your goals.With a...Voir plusDernière mise à jour : il y a plus de 30 jours
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No Customer Service Representative Agent experience needed....Voir plusDernière mise à jour : il y a 24 jours
DependableIT) is a growing outsourcing company, where we strive to provide outstanding customer service to our customers, as well as a fun and supportive environment for our employees.We know that ...Voir plusDernière mise à jour : il y a 3 jours
A division of Harris, AGO Insurance Software, Inc, is seeking an outgoing Cold Caller who enjoys talking to people.You will need to have a positive attitude and be quick on your feet to respond to ...Voir plusDernière mise à jour : il y a plus de 30 jours
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For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada.
As a not-for-profit organization, we proudly invest in ...Voir plusDernière mise à jour : il y a plus de 30 jours
Open Loop Disputes Agent I - Miramichi
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Open Loop Disputes Agent I - Miramichi
Blackhawk NetworkNB, CANIl y a 20 jours
Type de contrat
- Temps partiel
Description de posteStrong problem-solving and decision-making abilities. Strong problem-solving and decision-making abilities. A positive and customer-centric attitude.
Overview
Responsible for providing a full range of customer services. Follows processes to ensure customer service needs are met with speed and accuracy and customer service issues are resolved. Responds to customer inquiries and / or problems. Researches and resolves questions and problems, maintains records and communicates resolution and / or status to customer.
Responsibilities :
1. Respond promptly and professionally to customer inquiries via phone, email, or chat.
2. Handle and resolve customer complaints or concerns in a calm and courteous manner.
3. Provide accurate information about products, services, and company policies to customers.
4. Collaborate with other departments to address and resolve customer issues.
5. Maintain a thorough understanding of products and services to effectively assist customers.
6. Keep detailed records of customer interactions and transactions.
7. Identify and escalate priority issues to the appropriate channels.
8. Proactively seek opportunities to improve customer experience and satisfaction.
9. Stay informed about company updates to better assist customers.
Qualifications :
- Previous experience in customer service or a related field is preferred.
Excellent communication skills, both verbal and written.
Proficient in using systems, and basic computer applications.
Detail-oriented with strong organizational skills.
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