Collection agent Offres d'emploi - Saint John, NB
Dernière mise à jour : il y a 14 jours
Responsible for providing a full range of customer services.Follows processes to ensure customer service needs are met with speed and accuracy and customer service issues are resolved.Responds to c...Voir plusDernière mise à jour : il y a 20 jours
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.
Offering an unmatched, 360-degree solution set for a collection of...Voir plusDernière mise à jour : il y a plus de 30 jours
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No Customer Service Representative Agent experience needed....Voir plusDernière mise à jour : il y a 14 jours
Data Collection Clerk – Casual Inventory for Eastern Region.STC-CEO-QUE-751-862 Statistics Canada.Edmundston (New Brunswick), Fredericton (New Brunswick), Moncton (New Brunswick), St.Stephen (New B...Voir plusDernière mise à jour : il y a plus de 30 jours
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LXT is an emerging leader in AI training data to power intelligent technology for global organizations.In partnership with an international network of contributors, LXT collects and annotates data ...Voir plusDernière mise à jour : il y a 14 jours
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Platinum Member status in the Canada’s Best Managed Companies Program, is offering a unique opportunity for a highly motivated individual to join the Company’s team as a.
Cooke is a global seafood c...Voir plusDernière mise à jour : il y a plus de 30 jours
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BUSINESS MANAGER
Personnel Search LtdSaint John, NB Our client, a well-established Canadian based shipping agent, providing port and agency services to the maritime transportation industry, is currently seeking a.
Saint John, New Brunswick location.T...Voir plusDernière mise à jour : il y a plus de 30 jours
Open Loop Disputes Agent I - Miramichi
Blackhawk NetworkNB, CANIl y a 20 jours
Type de contrat
- Temps partiel
Description de posteStrong problem-solving and decision-making abilities. Strong problem-solving and decision-making abilities. A positive and customer-centric attitude.
Overview
Responsible for providing a full range of customer services. Follows processes to ensure customer service needs are met with speed and accuracy and customer service issues are resolved. Responds to customer inquiries and / or problems. Researches and resolves questions and problems, maintains records and communicates resolution and / or status to customer.
Responsibilities :
1. Respond promptly and professionally to customer inquiries via phone, email, or chat.
2. Handle and resolve customer complaints or concerns in a calm and courteous manner.
3. Provide accurate information about products, services, and company policies to customers.
4. Collaborate with other departments to address and resolve customer issues.
5. Maintain a thorough understanding of products and services to effectively assist customers.
6. Keep detailed records of customer interactions and transactions.
7. Identify and escalate priority issues to the appropriate channels.
8. Proactively seek opportunities to improve customer experience and satisfaction.
9. Stay informed about company updates to better assist customers.
Qualifications :
- Previous experience in customer service or a related field is preferred.
Excellent communication skills, both verbal and written.
Proficient in using systems, and basic computer applications.
Detail-oriented with strong organizational skills.
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