Change manager Offres d'emploi - Beloeil, QC

Job Summary

Job Description

What is the opportunity?

As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.

What will you do?

Deliver results and support new client acquisitions through multiple channels, including your own team and local partners

Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share

Ensure high employee engagement through recruiting, talent management, development, and career planning

Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience

Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage

Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

What do you need to succeed?

Must-have

Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years

Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date

Minimum 3 years in a people management role

Entrepreneurial business acquisition mindset

Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access

Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

Experience in both business and personal banking

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Financial strength and strong brand to support your goals

Job Skills

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

Address :

600 BOUL SIR WILFRID LAURIER : BELOEIL

City : BELOEIL

Country : Canada

Work hours / week : 37.5

Employment Type : Full time

Platform :

PERSONAL & COMMERCIAL BANKING

Job Type : Regular

Pay Type : Salaried

Posted Date : 2025-03-27

Application Deadline :

2025-04-11

Note : Applications will be accepted until 11 : 59 PM on the day prior to the application deadline date above

I nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .