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Remote Call center Offres d'emploi - Sainte-Catherine, QC

Dernière mise à jour : il y a 9 heures
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Customer Support Representative - Remote

Customer Support Representative - Remote

LawnStarterMontreal, Quebec, Canada
Télétravail
Temps plein
LawnStarter is the nation's leading on-demand marketplace for lawn care and related services, allowing hundreds of thousands of customers nationwide to book a service with the tap of a button....Voir plusDernière mise à jour : il y a 9 heures
  • Offre sponsorisée
Bilingual Service Desk Specialist 100 Remote

Bilingual Service Desk Specialist 100 Remote

Recrute ActionMontreal, Quebec, Canada
24,00 $CA par heure
Télétravail
Bilingual Service Desk Specialist Remote.Our client a leader in the insurance industry has two open roles on their Advisor Technology Support (ATS) team. This team is a key part of a global serv...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Agent – French (Work From Home or On-site)

Customer Service Agent – French (Work From Home or On-site)

IO Solutions Contact CenterMontréal Côte-des-Neiges, Québec, Canada
42 000,00 $CA par an
Télétravail
Customer Service Agent – French (Work From Home or On-site).IO Solutions Contact Center is looking for French-speaking candidates who enjoy challenges and love helping customers over the phone.Unde...Voir plusDernière mise à jour : il y a plus de 30 jours
Entry Level Sales Agent (Remote) / Agents des ventes de premier niveau (Télécommandes)

Entry Level Sales Agent (Remote) / Agents des ventes de premier niveau (Télécommandes)

Sekure Merchant SolutionsMontreal
15,25 $CA par heure
Télétravail
Temps plein
We're looking for persuasive individuals in search of an exciting new challenge to join our growing sales team!.As a Lead Representative, you will be responsible for generating new business leads b...Voir plusDernière mise à jour : il y a plus de 30 jours
Manager of Security Operations Center (SOC) to safeguard information assets and ensure the operations integrity - REMOTE

Manager of Security Operations Center (SOC) to safeguard information assets and ensure the operations integrity - REMOTE

S.i. SystemsMontreal
130 000,00 $CA – 160 000,00 $CA par an
Télétravail
CDI
Systems' Cyber Security client is looking for a.Manager of Security Operations Center (SOC) to safeguard information assets and ensure the operations integrity. The successful candidate will be resp...Voir plusDernière mise à jour : il y a plus de 30 jours
Work from Home Customer Service

Work from Home Customer Service

CB CanadaMontreal, Quebec, Canada
35,00 $CA par heure
Télétravail
Work from Home Customer Service.We are seeking inspired people to take part in across the country & local paid studies.Become Part Of Our Canada Market Research Panel Today.With most of our paid re...Voir plusDernière mise à jour : il y a plus de 30 jours
Investment Specialist - BMO Investment Center

Investment Specialist - BMO Investment Center

BMOREMOTE / TELETRAVAIL, QC, CAN
37 500,00 $CA – 69 500,00 $CA par an
Télétravail
Temps plein +1
VIRTUAL59 - REMOTE / TELETRAVAIL - ON - BMO.Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects. Advises customers on wealth and inves...Voir plusDernière mise à jour : il y a plus de 30 jours
Bilingual Assistant Manager, Service (18-Month Contract)

Bilingual Assistant Manager, Service (18-Month Contract)

Orbit Insurance ServicesMontréal, Québec, Canada
Télétravail
Service Manager, Quebec Group Home & Auto.Service Broker team including ensuring proper scheduling and staffing levels to support and achieve call center metrics. Responsible for setting targets...Voir plusDernière mise à jour : il y a 15 jours
Remote Data Processor Coordinator

Remote Data Processor Coordinator

FocusGroupPanelLes Iles-de-la-Madeleine, Quebec, Canada
Télétravail
Temps partiel
Remote Telecommute Work From Home Job Description : .We are looking for remote, telecommuting candidates from all types of work backgrounds and skill levels to join us. This is a flexible, work from h...Voir plusDernière mise à jour : il y a 21 jours
Customer Support Agent with English and Chinese

Customer Support Agent with English and Chinese

AmberMontreal, Quebec
Télétravail
At Amber, we're always on the hunt for the most talented individuals in the industry to join our team.We're dedicated to delivering top-notch service to our customers and know that our employees ar...Voir plusDernière mise à jour : il y a 13 jours
Agent de Recouvrement Bilingue / WFH Bilingual Collection Officer.

Agent de Recouvrement Bilingue / WFH Bilingual Collection Officer.

NCRI Inc.Montreal, Quebec (Remote)
24,17 $CA par heure
Télétravail
NATIONAL CREDIT RECOVERY INC (NCRi)est une société de recouvrement nationale.Notre mission est de démontrer à chacun de nos clients que nous sommes capables de liquider des placements, d'obtenir d'...Voir plusDernière mise à jour : il y a plus de 30 jours
Bilingual (EN / FR) Contact Center Agent (Work from Home) - Représentant(e) bilingue (ANGLAIS- FRANCAIS) en centre d’appel (De la maison)

Bilingual (EN / FR) Contact Center Agent (Work from Home) - Représentant(e) bilingue (ANGLAIS- FRANCAIS) en centre d’appel (De la maison)

JLLMontreal, QC
20,00 $CA par heure
Télétravail
Temps plein
JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology f...Voir plusDernière mise à jour : il y a plus de 30 jours
Remote Contact Centre Agent : Indigenous Class Action Administration Projects

Remote Contact Centre Agent : Indigenous Class Action Administration Projects

DeloitteBrossard, QC
58 507,77 $CA – 73 134,71 $CA par an
Télétravail
Full-time Permanent or contract positions (6-12 months).Burlington, ON; Brossard, QC; Calgary, AB; Edmonton, AB; Fredericton, NB. Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; O...Voir plusDernière mise à jour : il y a plus de 30 jours
Centralized Call Centre Representative (Remote)

Centralized Call Centre Representative (Remote)

Black & McDonaldMontreal, QC
32,46 $CA –41,55 $CA par heure
Télétravail
The Centralized Call Centre Representative is located in Markham and reports to the Call Centre Supervisor.Their primary focus is to support work order creation for the FMO and Service departments ...Voir plusDernière mise à jour : il y a plus de 30 jours
French Bilingual Market Research Interviewer - Remote

French Bilingual Market Research Interviewer - Remote

IpsosMontreal, QC, Canada
17,00 $CA par heure
Télétravail
Ipsos is a global leader in survey-based market research, focused on advertising, marketing, public opinion, loyalty, and media. We provide our researchers with high-quality, efficient, and innovati...Voir plusDernière mise à jour : il y a 29 jours
Gestionnaire de Cas, Bilingue / Bilingual Caseworker

Gestionnaire de Cas, Bilingue / Bilingual Caseworker

Innomar StrategiesRemote, Quebec
28,33 $CA –52,88 $CA par heure
Télétravail
Temps plein
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Remote Market Research Panel - Call Center Agent Welcome - No Experience

Remote Market Research Panel - Call Center Agent Welcome - No Experience

Apex Focus GroupMontreal, Quebec, Canada
850,00 $CA par semaine
Télétravail
Remote Market Research Panel Call Center Agent Welcome (Part Time / Full Time) No Experience.Our company is looking for qualified candidates to take part in paid national and local focus groups c...Voir plusDernière mise à jour : il y a plus de 30 jours
Bilingual, Sr. Associate, Sales Support

Bilingual, Sr. Associate, Sales Support

Otis College of Art and DesignLOC Gladstone Street,Montreal,Quebec,HE C,Canada
17,00 $CA par heure
Télétravail
Temps plein
LOC13039 1535 Gladstone Street,Montreal,Quebec,H4E 1C5,Canada.Otis is seeking a highly motivated Sales Support Associate to contribute to the efficient day-to-day operations of the Sales Center of ...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Support Representative - Remote

Customer Support Representative - Remote

LawnStarterMontreal, Quebec, Canada
Il y a 9 heures
Type de contrat
  • Temps plein
  • Télétravail
Description de poste

LawnStarter is the nation's leading on-demand marketplace for lawn care and related services, allowing hundreds of thousands of customers nationwide to book a service with the tap of a button. But lawn care is only the beginning - our vision is to become the one-stop shop for all home services.

Our company is flourishing at an incredible pace, profitable and achieving remarkable success. And we're not stopping there! We're actively seeking talented and hard-working individuals like you to join our team and help us achieve our ultimate vision.

Responsibilities :

  • Rotation between inbound and call back queue calls, chat, email support.
  • In this position, you will be taking over 300 contacts a week. These will be supporting both our customers and our providers on various operations-related issues. Our average handle time is around 10 minutes
  • Our hours of operation are Monday - Friday, 6 am - 10 pm CST, and Saturday - Sunday, 7 am - 6 pm CST.
  • We offer 8hrs per day for a max of 5 days per week (40hrs) during those hours.
  • You will explain our services and policies, work to create a great service experience, and provide support for app navigation, payment details, scheduling, and issue resolution.
  • You should have an understanding of how to connect with a Western individual and be skilled at problem-solving, building rapport, and offering empathy.

What we are looking for :

  • Empathetic to customers, knows how to use soft skills to establish rapport and diffuse difficult situations.
  • Ability to work efficiently and creatively to solve problems by utilizing all available tools and resources.
  • Active listener who can interpret a problem, determine an approach to solve, and main call control.
  • Ability to adhere to a schedule
  • Adaptable to change
  • High productivity at defined proficiency levels
  • Willingness to receive and act on feedback from the leadership team
  • Works with integrity and collaborates with team.

    • Requirements

  • Must be able to work weekends if needed.
  • High school graduate required, some college preferred.
  • EXCELLENT written and verbal English skills, conversationally fluent.
  • Experience of at least 1 year in a customer contact center environment, supporting United States customers.
  • Knowledge of ZenDesk a plus.
  • Prior experience using CRM and VoIP software is a plus, knowledge of Google Suite is preferred.
  • Computer, laptop or desktop with a camera (8GB RAM, Corei5 Processor), with a noise-canceling headset. We cannot use chrome books, tablets, ipads, or cell phones as they are not compatible with our phone system. You will also need 2 monitors.
  • Consistent power source; and reliable internet connection (25 Mbps, with a backup connection of 10 Mbps) in a quiet space that is free from distractions to work
  • Preferred ISP / Internet providers are PLDT (#1) or Converge (#2)
  • Back up power and internet supplies to ensure you are able to complete your full shift
  • Willing to work US hours and weekends; and amenable to working in rotating shifts

    • Compensation & Benefits

  • Work from the comfort of your own home
  • 4.50-$6.50 / hr. $4.50 USD base, but ability to earn up to an additional $2 / hr in incentive pay.
  • Great Culture : One of the top places to work in Austin in 2018, 2019, and 2020, and in the US in 2021, we are all about the team. That's why we have spent a massive amount of time finding humble, passionate, and smart folks that you will get to work with every day.

    • Summary

    Company name : LawnStarter

    Remote job title : Customer Support Representative

    Job tags : Customer Support, Call Center, Problem Solving