Auto mechanic Offres d'emploi - Glace Bay, NS

Licensed Automotive Technician

Canadian Tire Bayers Lake, Halifax – Store 465

This high profile and growth oriented Halifax store has a constructive and goal oriented culture for the staff. Management is focused on building a high performance team that strives for being productive and efficient in all routines, projects and customer service. The vision and culture is to have a team that truly values coaching and execution of best practices and to become recognized amongst the best in retail operations, productivity and customer service.  The store places a focus on health & safety and our culture is fully committed to attract, retain and develop excellent employees and promote from within. Goal oriented individuals interested in an exciting retail career that supports their development and have great work ethic and habits combined with a positive attitude should apply. We have a high volume, flat rate shop, with a fair work share policy operating in a team environment.

Summary

The  Licensed Automotive Technician works in a fast-paced auto service environment, providing superior expertise to customers and the automotive team in automotive systems, diagnostics and repairs. Communication skills are essential to succeed in this position. The Licensed Automotive Technician builds customer loyalty and retention through trust, workmanship and reputation.

Responsibilities & Tasks

Customer Service

• Provides an excellent customer experience by ensuring an ongoing commitment to the needs of the customer and their vehicle.
• Explains procedures and repairs and any additional maintenance work required to customers in an effort to attain a trusting relationship and long-term retention.
• Liaises with Management / Service Advisors / Installers and Back Parts Window Associate to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved.
• Provides accurate estimates and written vehicle reports for all work performed.
• Provides quality workmanship to meet or exceed industry standards.
• Performs tasks in compliance with industry flat rate time allowances.
• Ensures that an unsafe vehicle is reported to management and the vehicle owner.
• Ensures vehicles are kept clean and free of damage by using seat covers and floor mats.
• Provides business card to each customer.
• Retains used parts for the customer on request.
• Shares ideas and suggestions to improve the customer experience in the Automotive Service Centre.
• Deals with challenging situations in a professional manner.

Operations

Requirements

Successful candidates will demonstrate the following competencies :

Potential Career Opportunities

Physical Demands & Working Conditions

In compliance with the store’s Health and Safety Policies and Procedures :

Benefits

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.