Assistant operations manager Offres d'emploi - Delta, BC

Position Summary

Reporting to the Manager, Operations, the Assistant Operations Manager is responsible for the assisting with management, profitability, and day-to-day operations of Gordon Ramsay Steak. Equipped with a demonstrated track record in providing exemplary customer service and a background in the hospitality industry, this individual will consistently deliver an exceptional dining experience and achieve a high level of guest satisfaction. This position assists with ensuring adherence to all policies and procedures, motivating others and leading by example and fostering a safe and welcoming work environment for all team members.

Key Accountabilities

• Provide hands on leadership and development to Gordon Ramsay Steak front of house staff
• Directing the day-to-day activities of the Gordon Ramsay Steak front of house team
• Ensure proper cash handling procedures are followed
• Assist with maximizing the revenues of our Gordon Ramsay Steakhouse while minimizing front of house operating costs
• Liaise and communicate effectively with team members, back of house staff and the restaurant management team
• Develop and cultivate Great Experiences and Memories with all stakeholders (guests, ownership and team members)
• Assist in contributing to the overall company goals, initiatives, and objectives
• Manage time and attendance records
• Manage the performance of front of house team
• Ensure compliance with licensing laws, health and safety and other statutory regulations
• Actively participate in the recruitment and onboarding of team members, and in department meetings
• Performs other duties as assigned

Education and Qu alifications

Work Environment Considerations