Ad operations Offres d'emploi - Mississauga, ON

We are seeking a detail-oriented and organized Operations Officer to join our Operations and Business Services team. This role focuses on data remediation, classification, and retention within the banking sector, where you will handle sensitive customer information while ensuring compliance with internal guidelines and data management protocols. The Operations Officer will work closely with a collaborative team, gain exposure to risk management practices, and contribute to enhancing operational efficiency. If you are meticulous, have a strong background in data entry, and are looking to expand your skills in data management and risk mitigation, this role is for you.

Advantages

This role provides valuable experience in the management of large data sets, the importance of data classification, and risk mitigation.

You will be part of a tight-knit team that works closely together, sharing knowledge and insights.

This role offers excellent opportunities for growth, particularly for those interested in data management, risk mitigation, and banking operations.

Enjoy a hybrid work model (2-3 days onsite), providing a balance between in-office and remote work.

Free Parking : Convenient and free parking available for all employees.

Responsibilities

Follow established instructions for data classification and retention to ensure compliance with company standards.

Data Remediation : Take specific actions to remediate data by reviewing and acting on information stored across multiple shared drives.

High-Level Data Analysis : Conduct analysis to determine which documents should be retained and which should be disposed of based on retention policies.

Data Classification Implementation : Implement and maintain proper data classification processes to manage documents effectively.

Daily Data Management : Regularly work on shared drives to organize and manage large datasets, ensuring all information is accurate and secure.

Confidentiality & Risk Mitigation : Handle customer and internal data with the utmost care, adhering to confidentiality protocols and mitigating risk by ensuring proper data management.

Performance Targets : Meet individual performance deliverables, ensuring all tasks are completed on time and in accordance with Service Level Agreements (SLAs).

Team Collaboration : Work with a team of professionals to improve data management practices, ensure compliance, and meet operational objectives.

Process Improvement : Identify opportunities to improve operational processes, particularly in the areas of data handling and risk management.

Qualifications

Must-Have :

Proficiency in Excel : Strong skills in Excel, including handling large datasets, performing basic analysis, and creating spreadsheets.

Data Entry Experience : At least 1 year of experience in data entry, preferably within a banking or financial services environment.

Banking Experience : Familiarity with banking operations, especially in areas involving customer information and data management.

Confidentiality Awareness : Experience working with confidential or sensitive customer information and a solid understanding of the importance of data security and privacy.

Customer Service Experience : Prior experience in customer service, where the handling of sensitive or confidential information was key.

Meeting SLAs : Proven ability to manage time effectively and meet deadlines in a fast-paced, high-volume environment.

Nice-to-Have :

Risk Management Experience : Prior experience or knowledge in risk management practices, particularly related to data management or information security.

Post-Secondary Education : Degree or certification in a related field (e.g., Information Management, Business Administration, Finance).

Summary

If you are a proactive, detail-oriented individual with a background in data entry and banking operations, this role offers a fantastic opportunity to expand your skills and contribute to a dynamic team.

Apply today to be part of an innovative team dedicated to maintaining high standards of data management and operational excellence!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.