Actuarial analyst Offres d'emploi - Moncton, NB

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Actuarial analyst • moncton nb

Dernière mise à jour : il y a 10 jours

Offre sponsorisée

Process Analyst - 53993

Randstad CanadaMoncton, New Brunswick, CA

Temporaire

Quick Apply

Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak?.If so, this role...Voir plusDernière mise à jour : il y a plus de 30 jours

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Atlantic LotteryMoncton, NB

100 000,00 $CA – 115 000,00 $CA par an

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Become a primary liaison between our client facing teams and our internal engineering & operations teams to lead the company's requirement definition & process documentation processes.Candi...Voir plusDernière mise à jour : il y a plus de 30 jours

Process Analyst - 53993

Randstad CanadaMoncton, New Brunswick, CA

Il y a plus de 30 jours

Type de contrat

Temporaire

Quick Apply

Description de poste

Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak?

If so, this role may be for you!

The details of this role that will help you decide if it’s the right move for you…

Location : Moncton, NB

Duration : Oct 31st 2025

Global opportunities for professional growth and development

Advantages

Competitive Pay rate

Working within a leading FI organization

Opportunity to gain valuable experience in the banking sector

Responsibilities

1. User Support & SME Responsibilities

Act as the champion and primary monitor of the user support channels.
Respond to all incoming questions, providing expert guidance and solutions.
Collaborate with internal teams to resolve complex issues when needed.

2. Issue Tracking & Resolution

Maintain and update an issue tracker based on user inquiries.

Identify trends and recurring pain points to proactively enhance system functionality and user experience.

Provide monthly insights to the Manager, based on issue tracker data.

3. Training Material Development

Develop Standard Operating Procedures (SOPs), quick reference guides, and short instructional videos to support users.

Refine training content based on user feedback and ensuring all materials are clear, concise, and aligned with evolving system requirements.

4. Training Coordination & User Onboarding

Assist in the onboarding of new teams and users as the scope of the reconciliation process expands.

Support the planning and execution of training sessions, ensuring smooth delivery.

5. Process Improvements & Ad-Hoc Support

Proactively suggest process improvements and enhancements to optimize system efficiency and user experience.

Support ad-hoc assignments and initiatives as a key member of the team.

Qualifications

Key Qualifications & Skills :

Excellent communication & customer service skills – ability to explain complex topics clearly and professionally.

Quick learner with the ability to adapt to new systems and processes efficiently.

Strong organizational & multitasking skills – ability to prioritize tasks and manage multiple responsibilities.

Problem-solving mindset – proactive in identifying and addressing issues.

Team player – collaborates effectively with cross-functional teams.

Process improvement mindset – identifies opportunities to streamline and enhance workflows.

MUST HAVE :

1. MS Office (Word / PPT / Excel )

2. Presentation skills / training materials

3. Fi industry

4. Project management lifecycle

Summary

If you are interested in the Process Analyst position, Apply today at www.randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.