Medical Secretary

Job Description

The Medical Secretary is an integral part of the busy and dynamic Respirology Program at Mount Sinai Hospital. In this role, you will be expected to exercise sound judgment and independence while managing the day-to-day administrative activities related to the delivery of the Respirology Program.

You will demonstrate a strong commitment to quality customer service, applying excellent problem solving and communication skills to ensure the success of the program.

RESPONSIBILITIES

Provide clinical support services including patient registration, schedule and coordinate patient appointments, tests, procedures;

issue admission confirmation for clinical and hospital services; follow up as required

• Obtain laboratory and diagnostic test results and ensure records are up-to-date. Liaise with pharmacies on behalf of the physician and as required
• Ensure the efficient and effective maintenance of office and hospital records systems, both electronic and paper formats including timely updates to patient billing system, preparation of patient charts
• Direct telephone calls and enquiries from patients or families, hospital management and medical staff, trainees and external parties and direct appropriately
• Update physician’s calendars in a timely manner and ensure patient charts are up-to-date and organized for clinics or as required
• Screen incoming mail, faxes, test results, emails and prioritize / distribute for action. Arrange meetings and teleconferences as required
• Process OHIP and third party billings accurately and efficiently on a daily basis and follow on outstanding claims and resubmissions
• Perform general office related duties including ordering and maintaining supplies, photocopy, scan / fax document, maintain office equipment, arrange for building services
• Perform other job related duties as assigned

Job Requirements

• Medical Secretary or Office Administration Diploma or an equivalent educational program from a recognized institution.
• Knowledge of Accuro.
• Minimum 2 years of recent secretarial experience working in a clinic / health environment preferred.
• Proficiency with medical terminology and medical dicta-typing.
• Proficient in Microsoft Word, Excel, Outlook.
• Strong work ethic; positive, client focused attitude; superior professionalism; dependability and reliability; demonstrated commitment to providing outstanding customer service.
• Superior written / oral communication and presentation skills; excellent interpersonal and relationship building skills;

ability to effectively convey factual information and detailed explanations.

• Excellent time management, organizational and self planning skills displaying flexibility by adjusting work schedules according to changing priorities, meeting demanding deadlines and producing high quality work.
• Demonstrated ability to make decisions, exercise good judgment, discretion and initiative when dealing with confidential information and / or in responding to inquiries.
• Demonstrated satisfactory work performance and attendance record.

Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care.

We provide excellent and compassionate care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care, we translate scientific breakthroughs, push boundaries for health solutions, and educates future clinical and scientific leaders.

Sinai Health is fully committed to a culture of belonging and an inclusive environment that attracts and retains a diverse workforce, at all levels of the organization that reflects the communities we serve.

We welcome applications from racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQ+ persons, and those from diverse backgrounds and experiences.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let us know through the Accommodation Phone Line at 0, ext.

0, or email [email protected].