Medical Secretary II - Clinical Genetics , U (J0824-0480)

IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care.

At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation.

North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community.

As part of our dynamic team, you too can stand out and be amazing! At North York General, our team is making a world of difference.

Position Summary

Medical Secretary II, Genetics Program

Your goal in this position is to provide medical secretarial duties for the Genetics Program, including support to Medical Geneticists and counselling staff.

You will organize patient related activities for the program. You demonstrate organizational and problem solving skills with the ability to work in a fast paced environment.

You have excellent written and verbal communication skills, and the ability to communicate effectively with staff, patients and public.

This position supports the Hospital’s academic mandate by advancing care through teaching and learning and / or transforming care through research and innovation.

This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for staff, physicians, volunteers, learners, patients and families.

On a practical level, you will

• Receive and process patient referrals, schedule patient appointments and receive patients
• Initiate appropriate billing process and provide follow-up when needed to complete the process
• Answer and respond to telephone inquiries in a sensitive and professional manner
• Prepare correspondence for Medical and genetic counselling staff, including word processing, faxing, photocopying, chart preparation and filing
• Maintain communication between staff and patients, and hospital departments and services
• Organize and maintain office supplies, equipment and records
• Arrange meetings by scheduling members, prepare agendas, book rooms and equipment

Qualifications

• Ontario Secondary School Graduation Diploma or equivalent
• Medical Secretary Diploma (Community College or equivalent) required or recent related equivalent experience
• Minimum of 3 years secretarial experience in a medical environment, with preference given for experience in a hospital ambulatory setting.
• Experience working as part of an interdisciplinary team essential
• Accurate typing speed of 60 wpm
• Ability to use office equipment including personal computer, computer software, microfilm reader, Dictaphone, videoconference equipment (OTN)
• Proficiency with medical terminology
• Experience with Cerner, Powerchart and Shire software
• Proficient computer skills using a variety of computer programs (including Microsoft Word, Excel, Microsoft outlook calendar)
• Bilingualism in French / English an asset

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals.

This is a Part Time unscheduled Position, 8 hour shifts, On an as needed basis in the Genetics Program. We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.

INDO