user support technician

13988376 Canada Inc.

Brampton, ON, CA

$29 an hour

Permanent

Education :
Expérience :

Education

College / CEGEP

Tasks

Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Perform Web-server backup and recovery operations
Provide customer service
Set up equipment
Perform on-site servicing and repair
Ensure that systems and equipment are operating efficiently and that proper maintenance and repairs are performed
Maintain work areas
Maintain, install and troubleshoot a wide variety of broadcast hardware and software

Experience

1 to less than 7 months
Durée de l'emploi : Permanent
Langue de travail : Anglais
Heures de travail : 30 to 40 hours per week

20 hours ago

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