user support technician

Fintelics
Hamilton, ON, CA
$40 an hour
Temporary
Full-time
  • Education : Master's degree
  • Experience : 5 years or more

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties

Computer and technology knowledge

  • Internet
  • Programming languages
  • Java
  • XML Technology (XSL,XSD,DTD)

Screening questions

  • Are you willing to relocate for this position?
  • What is the highest level of study you have completed?
  • Work Term : Temporary
  • Work Language : English
  • Hours : 35 hours per week
  • 11 days ago
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